The Consumer Affairs division is responsible for developing best practice models of customer care, including a statutory complaints handling system, implementing the FOI and Data Protection Acts, and the statutory appeals system.

Click here to read Your Service Your Say, the HSE's Comments and Complaints Service which came into operation in January 2007. 
Email yoursay@hse.ie

Director of Advocacy - Greg Price
Millennium Park, Naas, Co. Kildare
Tel: 045 880 400 Email: greg.price@hse.ie

General Manager Consumer Affairs HSE Dublin Mid Leinster - Debbie Keyes
Block 4, Central Business Park, Clonminch, Tullamore, Co. Offaly
Tel: 057 935 7600 Email: deborah.keyes@hse.ie

General Manager Consumer Affairs HSE Dublin North East -Rosalie Smith Lynch
Kells, Co. Meath
Tel: (Kells) 046 928 0511 (Cavan) 049 4360462 Email: rosalie.smithlynch@hse.ie

General Manager Consumer Affairs HSE West - Chris Rudland
Merlin Park Regional Hospital Galway
Tel: 091 775 819 Email: chris.rudland@hse.ie

General Manager Consumer Affairs HSE South - Sinead Byrne
Administration Block, Kilcreene Hospital, Kilkenny
Tel: 056 778 5598 Email: sineadj.byrne@hse.ie