Complaints

It is very important if you have a complaint regarding a food business or product or a suspected food poisoning case that it is brought to the attention off the Environmental Health Service, so that it can be investigated. If other people report illness or problems associated with similar products or premises, your report could help identify a potential food poisoning outbreak or breakdown in food safety systems.

How to Make a Food Poisoning /Food Safety Complaint

Environmental Health Officers often receive complaints from members of the public. These complaints usually relate to a Complaint about a particular food they have bought, or something they have seen in a particular food business, or if they suspect they have contracted food poisoning

There are two ways of making a complaint to the Environmental Health Service contact your local Environmental Health Officer or contact the Food Safety Authority of Ireland on Lo call 1890 336677 or www.fsai.ie. They will pass your complaint onto the relevant Environmental Health Officer.