National Business Support Unit - Non Statutory Provided Services

As part of a HSE wide initiative to improve governance arrangements for the funding of Non-Statutory Agencies, a national framework has been developed which will ensure a consistent approach.

This Framework seeks to provide a level of governance, which will link funding provided to a quantum of service, and provides for these services to be linked to quality standards, with continuous monitoring to ensure equity, efficiency and effective use of available resources.

A critical element of the Framework is the use of standard documentation to formalise the funding arrangements. This documentation is available for download under the following headings.

Section 38 Documentation

Section 38 documentation relates to the Agencies being provided with funding under Section 38 of the Health Act, 2004. This is limited to 26 agencies currently within the HSE Employment Control Framework.


Section 38 Service Arrangement	This document is part 1 of a 2 part legal contract for Agencies funded under Section 38, this is standard for all arrangements.
Acute Services Section 38 Schedule - 2009	This document is part 2 of a 2 part legal contract for Acute Services funded under Section 38, this provides a standard template for 10 schedules which will detail the individual specification of each arrangement.
Acute Services Section 38 Schedule - 2010	This document is part 2 of a 2 part legal contract for Acute Services funded under Section 38, this provides a standard template for 10 schedules which will detail the individual specification of each arrangement.
Non-Acute /Community Section 38 Generic Schedule	This document is part 2 of a 2 part legal contract for Non-Acute/Community Agencies funded under Section 38, this provides a standard template for 10 schedules which will detail the individual specification of each arrangement. More specific Care Group Schedules are available from local HSE contacts or the National Business Support Unit at (044) 9353290 or bsu.nonstatagencies@hse.ie.

Section 39 Documentation

Section 39 documentation relates to Non-Acute/Community Agencies being provided with funding under Section 39 of the Health Act, 2004. This relates to all agencies with the exception of the 26 agencies funded under Section 38. The Framework allows for a tiered approach to the level of governance and separate documentation is used for agencies in receipt of funding above/below €250,000.


Section 39 Service Arrangement	This document is part 1 of a 2 part legal contract for Non-Acute/Community Agencies in receipt of funding above €250,000 funded under Section 39, this is standard for all arrangements.
Section 39 Generic Schedule	This document is part 2 of a 2 part legal contract for Non-Acute/Community Agencies funded under Section 39, in receipt of funding above €250,000. This provides a standard template for 10 schedules which will detail the individual specification of each arrangement. More specific Care Group Schedules are available from local HSE contacts or the National Business Support Unit at (044) 9353290 or bsu.nonstatagencies@hse.ie.
Section 39 Grant Aid Agreement	This document is the legal contract for Non-Acute/Community Agencies funded under Section 39 in receipt of funding below the €250,000 threshold.

Section 10 Documentation

Section 10 documentation relates to the Non-Acute/Community Agencies being provided with funding under Section 10 of the Child Care Act, 1991. This Framework allows for a tiered approach to the level of governance and separate documentation is used for agencies in receipt of funding above/below €250,000.


Section 10 Child Care Act, 1991 Service Arrangement	This document is part 1 of a 2 part legal contract for Non-Acute/Community Agencies in receipt of funding above €250,000 funded under Section 10 of the Child Care Act, 1991. This is standard for all such arrangements.
Section 10 Child Care Act, 1991 Children and Families Schedule	This document is part 2 of a 2 part legal contract for Non-Acute/Community Agencies funded under Section 10, in receipt of funding above €250,000. This provides a standard template of 10 schedules which will detail the individual specification of each arrangement.
Section 10 Child Care Act, 1991 Grant Aid Agreement	This document is the legal contract for Non-Acute/Community Agencies funded under Section 10 in receipt of funding below the €250,000 threshold.

National Lottery Documentation

Agencies funded under the National Lottery are required to sign a standard Grant Aid Agreement where funding is below the annual threshold of €250,000.


National Lottery Grant Aid Agreement	This document is the legal contract for agencies in receipt of National Lottery funding below the €250,000 threshold.
Letter of Undertaking - National Lottery Capital Funding	This document is a letter of Undertaking for agencies in receipt of National Lottery funding which is used for Capital purposes.

Application and Negotiation Process

A standard application and negotiation control process exists within the HSE Governance Framework for Non-Statutory Agencies. This process is utilised in situations whereby the HSE decides to provide funding to a voluntary/non-statutory agency in relation to health and personal social services. Two relevant standard processes need to be worked through by HSE Managers depending on whether or not the funding to an organisation is above or below €50,000.

Documentation has been prepared to support these control processes including Flowcharts, Guides and accompanying Forms. These are available for download below.


Application Form for Funding	This is the standard HSE application form to be completed by all non-statutory organisations applying to the HSE for funding in relation to the delivery of health or personal social services.
Supplementary Supporting Information Form (SSI Form)	This is the standard HSE form to be completed by an organisation where the HSE has received an application form and requires additional information in order to make a decision on funding where the amount involved is over €50,000.
Supplementary Information Staffing Template	This is an Excel template used to capture detailed staffing information relevant to a proposed service.
Governance Self Evaluation Questionnaire	This questionnaire provides an overview of a broad range of governance issues relating to a proposed service and provides the organisation with a tool to assess the adequacy of it's governance structures and processes.

Complaints Documentation

Documentation has been prepared to support the Complaints process between the HSE and Non-Statutory Agencies. These are available for download below.


Complaints Procedure for Non-Statutory Agencies	This document outlines the procedure to be adhered to in relation to the Complaints process between the HSE and Non-Statutory Agencies. It includes a brief explanation on completion of the template used to return Complaint information (see immediately below)
Complaints Template for Non-Statutory Agencies	This excel document is the standard template used to return Complaint information as per above procedure.
Consumer Affairs Contacts	This document provides the contact details for all HSE Consumer Affairs personnel in each HSE Area.

Other Supporting Documentation

Various other supporting documentation such as Guides, Templates, Protocols and Forms are available for download. An explanation on each is provided below.


Frequently Asked Questions	This document provides answers to various questions asked in relation to all aspects of the HSE Governance Framework process.
Explanatory Guide to Service Arrangement	This document provides a simple explanation of the various clauses within the Section 38/Section 39 and Section 10 Arrangement document.
Explanatory Guide to Grant Aid Agreement	This document provides a simple explanation of the various clauses within the Grant Aid Agreement document.
Explanatory Guide to the Non-Acute/CommunitySchedules	This document provides a detailed explanation on how to complete each of the ten Non-Acute/Community Services Schedules (i.e. Part 2 of the Section 38 /Section 39 & Section 10 Service Arrangement)
Comments Log	This log can be completed and returned to bsu.nonstatagencies@hse.ie should anyone wish to comment on any aspect of the Governance Framework.
Governance Self-EvaluationQuestionnaire	This questionnaire provides an overview of a broad range of governance issues relating to a proposed service and provides the organisation with a tool to assess the adequacy of it's governance structures and processes.
Example of NEMU Staffing Template	This template is for use in Disability Arrangements in completing Schedule 9. It is suggested best practice for other Care Groups.
Supplementary Information Staffing Template	This is an Excel template used to capture detailed staffing information relevant to a proposed service.
Schedule 3 Template (Excel) Disability Agencies - Compulsary Minimum Data Set	This template is currently in use to capture a minimum data set for service specification in agencies with prior arrangements with the Health Service Executive. (More detailed specifications will be required for new agencies and a timetable to bring existing agencies up to a higher degree of specification will be agreed with each individual agency).
Schedule 3 Template (Excel) Disability Agencies - Basic Costs/Funding Service Unit Information	This template is for use within the Disability Care Group where information is available for funding & costs down to service unit level.
Schedule 3 Template (Excel) - Basic All Care Groups (Excl. Disabilities)	This template is for use in all other Care Groups (Excl. Disabilities) where the activity information required for Schedule 3 would benefit from an excel format. This is not compulsary in 2010.
Schedule 3 Template (Excel) - Draft Older Persons Care Group	This template can be used by staff in the Older Persons Care Group for 2010. It contains the minimum acceptable data set. Training on this template is advisable prior to use and is available through the National Business Support Unit. This template due to its size is available from patricia1.mccormack@hse.ie).
Schedule 3 Template (Excel) - Resource Allocation Model Generic	This template may be used where a detailed costing to a service unit is required. It requires the input of Whole Time Equivalant (WTE) staffing and provides automatic calculations for salaried costs. Training on this template is advisable prior to use and is available through the National Business Support Unit. This template due to its size is available from patricia1.mccormack@hse.ie)
Schedule 3 Template (Excel) - Disability Review 2010	This template is in use currently for the Disability Review and allows for easy transfer of existing information contained in the Disability Minimum Data Set. This template due to its size is available from patricia1.mccormack@hse.ie).
Guide for Small Organisations	This guide can be used by small Organisations who wish to comply with the requirements of the HSE's Governance Framework for the funding of Non-Statutory Organisations.
Quick Guide for Small Agencies in Complying with Grant Aid Agreement Requirements	This guide provides a summary of the requirements with which small agencies must adhere to in order to comply with a Grant Aid Agreement.