Contact HSE Communications

The HSE's Communications Division is an internal Communications Agency for the Health Services, leading a wide range of initiatives and providing consultancy to staff across our health services. We create communications programmes that aim to support a healthier nation and to build health services that are valued by everyone in Ireland.

We work with HSE division teams to deliver over 500 Communications projects annually. Our Services are provided through three teams:

We provide services that include:

  • Communications strategy and planning; public relations advisory services; communications training & development
  • Press & media relations; media monitoring and analysis; media training
  • Social marketing and behaviour change campaigns, public information and advertising
  • Brand development; market research and customer insights for over 12 health campaigns e.g QUIT, #Littlethings, Johnny's Got You Covered
  • Website development for HSE.ie, HSEnet and a range of other websites
  • Social media strategy and management
  • Video and audio content development
  • Crisis communications & emergency planning
  • Internal/staff communications; publications, reports and health literacy
  • Health Matters Staff Magazine - content production, publishing and distribution
  • Professional management of third party agency frameworks for creative advertising, media buying and digital support services

 

The Current Operations Team

The Current Operations team provides frontline media management and engagement and responds to media queries. In 2014, the team responded to over 5,000 media queries. The team also coordinates the out-of-hours media service which is provided seven days per week. The team offers proactive and reactive media advice to senior management and staff across the HSE. They provide a media monitoring and evaluation service and assist in preparing responses to media queries. The support offered by the team includes preparing press statements, providing PR and event management, identifying suitable spokespeople, and providing media training for them.

The HSE National Press Office deals with queries from the media in relation to the national health services. 
We are open from 9am to 5.30pm, Monday to Friday.

I have a query for the National Press Office

I have a query for Hospital Groups and Community Health Organisations

I have an urgent out-of-hours media query

 

HSE National Press Office

The HSE National Press Office is open from 9am to 5.30pm, Monday to Friday.

Media can contact us on 01 635 2840 or by email to press@hse.ie
Please note emails to press@hse.ie are not monitored outside of normal working hours.

Contact:
Paul Bailey, Head of National Press Office, email paul.bailey@hse.ie
Ann McLoone, Deputy Head of Press, email ann.mcloone@hse.ie
Mary Gleeson, Press Officer, email mary.gleeson1@hse.ie 
Nurah Treacy, Press Officer, email nurah.treacy@hse.ie 
Emma Lynam, Press Officer, email emma.lynam@hse.ie 

 

Out-of-Hours Media Service

The HSE National Press Office is open from 9am to 5.30pm, Monday to Friday.
Outside of these office hours,the HSE provides an emergency on-call media service for urgent queries only:

  • For out-of-hours media queries relating to serious incidents or major emergencies, please phone 087 227 4605.
  • Please note this out-of-hours phone number cannot accept queries by text message/SMS.
  • For out-of-hours media queries for Hospital Groups, please see the list of contacts below.
  • Non urgent queries or queries that require data gathering from across the health system cannot be facilitated outside of normal working hours. These queries should be directed to the relevant communications staff during normal working hours.

Community Health Organisations and Hospital Groups

  • The recently established Community Health Organisations (CHOs) and Hospital Groups deal with queries from the media relating to the services in their area.
  • Please see here for a map of the CHOs and Hospital Groups around the country.
  • For queries relating to Community Health Organisations and Hospital Groups please contact:

Ireland East Hospitals Group

  • Mater Misericordiae University Hospital
  • St Vincent’s University Hospital
  • Midland Regional Hospital Mullingar
  • St Luke's General Hospital, Kilkenny
  • Wexford General Hospital
  • National Maternity Hospital
  • Our Lady's Hospital, Navan
  • St Columcille's Hospital
  • St Michael's Hospital, Dun Laoghaire
  • Cappagh National Orthopaedic Hospital
  • Royal Victoria Eye and Ear Hospital

Caroline Kohn 
ckohn@iehg.ie 
Tel: 087 329 7518  

RCSI Hospitals Group

  • Our Lady of Lourdes Hospital, Drogheda
  • Connolly Hospital
  • Cavan General Hospital
  • Rotunda Hospital
  • Louth County Hospital
  • Monaghan Hospital
June Molloy
comms@rcsihospitals.ie 
Tel: 01 4025147
mobile: 087 7707110
Beaumont Hospital Louise Walsh 
louise.walsh@drurypn.ie 
Tel: 087 775 7725

Dublin Midlands Hospitals Group

  • St. Luke's Radiation Oncology Network
  • Midlands Regional Hospital, Tullamore
  • Naas General Hospital
  • Midlands Regional Hospital Portlaoise

Amanda  Glancy      
Amanda@pr360.ie 
Tel: 087 227 3108

Dan Pender 
Dan@pr360.ie               
Tel: 087 231 3415

Adelaide & Meath Hospital, Dublin (Tallaght Hospital) Anna Kavanagh
anna.kavanagh@drurypn.ie 
Tel: 087 692 9458
St James’ Hospital

Heneghan PR – 01 660 7395

Eoghan O’ Neachtain – eoghan@hpr.ie / 087 628 8030 

Louise McNamee – louise@hpr.ie / 01 660 7395 / 087 244 9708

The Coombe Women & Infant University Hospital Sam Moore
Sam.moore@fticonsulting.com
Tel: 087 737 9089

University of Limerick Hospitals

  • University Hospital Limerick
  • University Maternity Hospital Limerick
  • Ennis Hospital
  • Nenagh Hospital
  • Croom Orthopaedic Hospital
  • St. John's Hospital

Elaine Connolly 
ulhgcommunications@hse.ie 
Tel: 061 58 5844

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

South/South West Hospitals Group

  • Cork University Hospital/CUMH
  • University Hospital Waterford
  • Kerry General Hospital
  • Mercy University Hospital
  • South Tipperary General Hospital
  • South Infirmary Victoria University Hospital
  • Bantry General Hospital
  • Mallow General Hospital
  • Lourdes Orthopaedic Hospital, Kilcreene

Heneghan PR Ltd

Eoghan O'Neachtain
eoghan@hpr.ie
087 6288030

Louise McNamee
louise@hpr.ie
01 660 7395 / 087 244 9708

Saolta University Health Care Group

  • University Hospital Galway
  • Merlin Park University Hospital
  • Sligo University Hospital
  • Letterkenny University Hospital
  • Mayo University Hospital
  • Portiuncula University Hospital
  • Roscommon University Hospital

Caitriona Meehan 
media@saolta.ie 
Tel: 091-543410, 091-775077 or
086 606 9749

OUT OF HOURS:
Michael Moloney or Roisín O Connell
media@saolta.ie 
Tel: 087 258 7264

Children’s Hospital Group

  • OLCH Crumlin
  • Temple Street Children’s Hospital
  • Adelaide & Meath Hospital, Dublin

Q4 PR

richeal@q4pr.ie 086 8518936 / 01 475 1444
sinead@q4pr.ie 087 6411725 / 01 475 1444

CHO 1 - Cavan, Donegal, Leitrim, Monaghan, Sligo

Amanda Murray
amandam.murray@hse.ie
Tel: 071 9834641 or 087 9050777

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 2 - Galway, Mayo and Roscommon

Ross Cullen 
comms.cho2@hse.ie           
Tel: 091 775474 or 087 239 0695

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 3 - Clare, Limerick and North Tipperary

Mike Aherne
mike.aherne@hse.ie
Tel: 061 483316 or 087 1912224

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 4 - Kerry and Cork

Mary Smithwick
mary.smithwick@hse.ie
Tel: 021 4928710 or 087 4006811

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 5 - Carlow, Kilkenny, South Tipperary, Waterford and Wexford

Fiachra Ó Céilleachair
fiachra.OCeilleachair@hse.ie
Tel: (051) 84 8681 or (087) 618 2083

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 6 - Dublin South, East Wicklow

Siobhán Curran
siobhan.curran5@hse.ie
Tel:  01 268 0428 or  087 6022508

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 7 - Kildare, West Wicklow, Dublin West, Dublin South City, Dublin South West

Nicola Gregg
nicola.gregg@hse.ie
Tel: 087 229 3031

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 8 - Laois, Offaly, Longford, Westmeath, Louth, Meath

Dymphna Bracken 
dymphna.bracken@hse.ie
Tel: 057 935 9795 or 086 815 7222

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

CHO 9 - Dublin North, Dublin North Central, Dublin North West

Rosaleen Harlin 
rosaleen.harlin@hse.ie
Tel: 046 925 1318 or 087 829 1416

OUT OF HOURS:
HSE Duty Officer 
Tel: 087 227 4605

  

The Digital Team

The Digital Team is responsible for developing and implementing the digital communications strategy for the Health Services, in order to enhance existing and develop new digital and social media assets. HSE.ie hosted over 10 million visitors in 2015, and the team also manages 10 Twitter accounts and 10 Facebook pages for various health services. There are over 13,000 followers on the @HSELive Twitter account where the team engages directly with the public and provides information and answer questions on health services.

Our Facebook pages have over 260,000 people engaging; probably the most successful of these to date is the QUIT facebook page which has over 100,000 people talking to each other about their quitting experience and supporting each other. The digital team produces many videos in-house on news and updates from around the health services. We also have our own YouTube channel which has had over a quarter of a million views in 2015 alone.

The Digital team also encompasses the National Information Line a single lo-call number for health and social services information (Callsave 1850 24 1850). Operating from 8am to 8pm Monday to Saturday, the service has received over one million calls to date.

Programmes and Campaigns Team

The Programmes and Campaigns team lead on all social marketing and behaviour change campaigns, and provide project management support and strategic communications services on a wide range of longer-term projects. The team's focus is on consumer insights to help people living in Ireland to improve their health and wellbeing, or to make HSE services easier to use and access. The team has developed award-winning campaigns on a wide range of topics and service areas; the QUIT campaign supports people to quit smoking; #LittleThings supports positive mental health; THINK contraception promotes good sexual health and Under the Weather.ie supports self-care at home and aims to curb the overuse of antibiotics, and the recent introduction of GP care without fees for children aged under 6.