National Strategy for Service User Involvement in the Irish Health Service 2008-2013

Service Users Strategy Cover

The service user should be central to their own care and to the design and delivery of health and personal social services. This will result in more appropriate services of a higher quality with increased service user compliance and satisfaction. This strategy will build on the existing work undertaken and documented on service user involvement in health. This strategy has been developed to ensure a systematic and consistent approach to service user involvement across the health and social services. It will build upon the current good practice in involving service users across the country. The strategy has the support of the Minister for Health and Children and the board and the Chief Executive officer of the Health Service Executive (HSE) and it represents a significant step forward in developing strong service user involvement in health in Ireland. The strategy comprises a statement of principles and specific goals together with relevant actions.