Consumer Affairs and the National Advocacy Unit has responsibility for developing and implementing best practice models of customer care within the HSE and promotes service user involvement throughout the organisation through the concept of 'Your Service Your Say'.

Further details on Consumer Affairs Services and information relating to the various functions of the National Advocacy Unit, may be found by clicking on each of the links below.

Tell us your story | Central Office, National Advocacy Unit | National Healthcare Charter | Complaints under the Disability Act 2005 | Open Disclosure and Mediation | Patient Safety Champions | Policy, Performance Indicators and Training | Research | Service User Involvement in Clinical Care | Third Age National Advocacy Programme | Universal Access | Regional Manager's Offices

For further information regarding any of our services please contact your local or regional support services: