Call our Infoline
on 1850 24 1850
Connect with us
Online Payslips FAQs
Q 1 - Why is the HSE introducing online payslips?
Online payslips are available for staff and retirees in Galway, Mayo, Roscommon,Dublin, Wicklow, Kildare, Cork, Kerry, Meath, Louth, Cavan, Monaghan, Waterford,Wexford, Tipperary, Kilkenny and Carlow. The new service will be rolled out to otherareas later in the year.
The new service will allow staff and retirees to access their payslips online at theirown convenience. This development is part of the HSE's efforts to modernise andimprove payroll services. An online payslip service is already available in parts of theprivate and public sectors. In addition to providing online convenience to view HSEpayslips this initiative supports the aims of the Croke Park Agreement and will helpthe HSE to achieve additional payroll savings and efficiencies. Payees will also behelping the environment by helping to reduce the HSE's paper requirements.
Q 2 - How will staff and retirees access their payslips online?
Staff and retirees will access their payslips online via a dedicated webpage. They canlog on when convenient and will be able to view their payslip securely once they haveinitially registered and clicked on the activation link as referred to in the 'WelcomeEmail'. They will only be able to view their own payslip. This will be achieved by acombination of a User ID, PPS Number and a password.
Q 3 - Will staff and retirees who opt to register online also continue to receive apaper payslip?
No once they have registered to receive their payslip online they will no longerreceive a paper payslip. Once online they will have the option to print their payslip.
Q 4 - How do staff and retirees register?
Click here to register for your online payslip.
Q 5 - Do all staff and retirees in the areas where the service is available have toregister to receive their payslip online?
The HSE is encouraging all staff and retirees in the areas where the service isavailable to register to receive their payslip online but it will not be compulsory to doso.
Q 6 - When will the new service commence?
This service commenced for staff and retirees in the South East on XX Month 2013.
Q7- Where else is this service available?
Current users of online payslips include the Department of Finance, Department ofSocial Protection and the Revenue Commissioners. Online payslips can be found inmany other government departments, the Universities, Institutes of Technology plusthe local authorities.
In the semi state sector online payslip users include Bus Eireann, FAS, EnterpriseIreland and IDA. Online payslips and end of year documents are also common placein the multinational sector.
Q8 - I can't get broadband access in my area what can I do?
For further information about broadband visit www.callcosts.ie
Q9 - Who can I contact if I am unable to access the registration or online paysliplinks on
To be updated by Core /South East
Q10 - Who can I contact if I have a query regarding the information on mypayslip?
Q11 - Will payslips be available on the online payslips site prior to January2013?
Payees in Waterford, Wexford, Tipperary, Kilkenny and Carlow will be able to viewtheir payslips online from pay date in X in Month 2013. There will not be a facility toview payslips online for pay dates prior to January 2013.
Q12 - Have the Revenue Commissioners and the Department of Social Protectionindicated their acceptance of the online payslip replacing the normal payslip?
The Revenue Commissioners have accepted online payslips for a number of years andnow also accept online P60s. The Department of Social Protection has itselfbenefitted from on-line payslips since 2009.
Q13 - On what database will the online payslips be stored?