Acute Hospitals Division - Who we are

Who we are

The Acute Hospitals Division works closely with the Hospital Groups to deliver hospital services throughout the country. These services include inpatient scheduled care, unscheduled/emergency care, maternity services, outpatient and diagnostic services.

Key functions and offices in the Acute Hospitals Division include:

  • The National Director/Deputy Directors Office
  • The National Clinical Advisor
  • Planning and Performance Office
  • Special Delivery Unit
  • Quality and Patient Safety

Find out more about who we are at


The HSE mission is set out as follows:

  • People in Ireland are supported by health and social care services to achieve their full potential 
  • People in Ireland can access safe, compassionate and quality care when they need it 
  • People in Ireland can be confident that we will deliver the best health outcomes and value through optimising our resources

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Role and function

Priorities of the Acute Hospitals Division include:

  • Improving waiting times for access to care in public hospitals
  • Ensuring the Hospital Groups are fully operational, with quality and patient safety at their core
  • Strengthening financial accountability, human resource planning and overall performance
  • Continuing the development of the new Children’s Hospital

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The National Director/Deputy Director’s Office

The National Director’s Office oversees the work of the Division. This includes the implementation of the relevant areas of the HSE National Service Plan and the Acute Hospital Divisions Annual Operational Plan.

The Hospital Group Chief Executives report to the National Director for Acute Services and are accountable for their planning and performance under the HSE Accountability Framework.

Find out more:

Contact us

National Director Liam Woods
Deputy Director Angela Fitzgerald
Email: Tel 01 6352000

Office of the National Clinical Advisor
Dr Colm Henry is the National Clinical Advisor and Programme Lead for Acute Hospitals in the HSE.

The Acute Hospital Division is currently overseeing the implementation of extensive hospital reform as part of the wider national health system reform programme. This office provides the clinical guidance and support to this process. It also oversees a number of the HSE’s National Clinical Programmes

Dr Colm Henry, National Clinical Advisor Acute Hospitals Division
Email: Tel 01 6352000

Planning and Performance

The Planning and Performance Office leads on hospital services planning and evaluation. Key responsibilities include:

  • Service Planning and developments- National Service Plan and Divisional Operational Plan
  • Performance monitoring
  • Performance reporting

Performance is measured and reported on, on a monthly basis in National Performance Reports

Assistant National Director: Helen Byrne
Email: Tel: 01 6352000

Special Delivery Unit

The Special Delivery Unit works closely with Hospital Groups, the NTPF and the ED Taskforce to improve access to care for both inpatients and outpatients in our public hospitals.

Key responsibilities include:

  • Working with hospitals and Hospital Groups, to improve patient access for both Scheduled and Unscheduled Care, this includes:

a) Supporting and monitoring the implementation of the ED Taskforce recommendations
b) Actively managing patient waiting lists and outsourced patient care initiatives

  • Working together with HSE staff and clinical stakeholders to improve our services
  • Providing advice to help improve systems and processes in our hospitals 

Contact: Grace Rothwell, Head of the Special Delivery Unit (SDU)
Email: Tel:01 6352000

Quality and Patient Safety

The Acute Hospitals Division Quality & Patient Safety Office works closely with the hospitals and hospital groups to ensure safe standards of patient care are maintained in our hospitals. This office works closely with other HSE Divisions including the Quality Improvement Division and the Quality Assurance and Verification Division. The office provides guidance and assistance on Serious Incident Management and Service Improvements.

Contact: Margaret Brennan, Head of Quality and Patient Safety,
Email: Tel 01 6352000

Supporting Functions include HR and Finance.

HR works closely with the National HR Division, Hospital Groups, the National Medical Workforce Planning Office and the National Recruitment Service. Finance works closely with the HSE Finance Division.

Services provided to the public

The Acute Hospitals Division works closely with the seven hospital groups to deliver hospital services throughout the country.:

  • Ireland East Hospital Group
  • Dublin Midlands Hospital Group
  • South South West Hospital Group
  • Saolta Hospital Group
  • RCSI Group
  • University Limerick Hospitals Group
  • The Children’s Hospital Group

These services include:

  • Inpatient Scheduled Care
  • Unscheduled/Emergency Care
  • Maternity Care Services
  • Outpatients 
  • And Diagnostic Services.

Find out more about our services

Decision Making

The HSE Code of Governance details the principles, policies, procedures, and guidelines by which the HSE directs and controls its functions and manages its business. In support of a cohesive best practice corporate governance infrastructure, it is intended to guide the Directorate and Leadership Team and all those working within the HSE and the agencies funded by the HSE, in performing their duties to the highest standards of accountability, integrity and propriety.

Find out more about our decision making process

Frequently Requested Information

Below is the link to the HSE Website where you will find useful information:

You can contact the Acute Hospitals Division directly at the contact details provided to assist with your particular query.

Freedom of Information

The Freedom of Information Act 2014 gives each individual legal rights to access both personal and non-personal (corporate) records, to have personal records amended or deleted where the information is incorrect or misleading and the right to seek reasons for decisions that affect him/her.

Find out more about making a request under the Freedom of information Act 2014.