Acknowledgement is appreciated

A transplant flight

Acknowledge the work of your colleagues

A conversation that improved a relationship

Using the behaviours grid to guide a conversation

Share your story

Your story matters

Coffee and criticism

I was pleased to intervene and bring a different opinion to the conversation

Bringing balance to a conversation

Don't accept that we can never change, improve or intervene.

Charlie's Angels and the Beast from the East

Being under pressure can test your values.

An effective, understanding and respectful manager

A Clinical Nurse Manager creates an environment of care, compassion, trust and learning for her staff and her patients. 

Acknowledge the work of your colleagues

Nurses have families too

Thank you for a job well done

Saying thank you or congratulations for a job well done can have a very positive impact on people.

I felt really good

Acknowledging the work and efforts of colleagues, saying thank you or congratulations for a job well done can have a very positive impact on people.

Time well spent

How spending time with service users can impact on them

Many hands make light work