Building a Better Health Service

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A late lunch

"A porter was having his lunch with colleagues in the hospital coffee shop, when he noticed an elderly man struggling to get to his outpatient appointment. 

The porter left his lunch on the table and approached the man. He asked him to take a seat while he found a wheelchair. The porter returned with a wheelchair and took the man to his appointment. The porter’s colleagues and staff in the coffee shop saw what had happened and when the porter returned he was presented with a fresh cup of coffee from one of his colleagues and fresh soup from staff in the coffee shop."