Building a Better Health Service

We use cookies to help us improve your experience and to provide services like web chat. We also use cookies to measure the effectiveness of public health campaigns and understand how people use the website.

To find out more about cookies and how we use them, please see our privacy policy.

Colleague

Coffee and criticism

"I  heard a senior colleague speaking negatively about our hospital.  His comments could be heard by patients and colleagues.   It took a bit of courage but I challenged what I considered to be sweeping negative statements about our hospital.  I calmly acknowledged that  some of the service needs improvement  but that on the most part the service provided was of a very high standard and quality. 

I was pleased to intervene and bring a different opinion to the conversation."

Challenge toxic attitudes and behaviours

#weareourvalues