Building a Better Health Service

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Individual

It’s okay to apologise

“A colleague shared a story about a time when she was stressed and ended up being sharp on the phone to her colleague. After a short while she had taken a moment to cool down she realised that her stress may have impacted on her colleague so she called her back. She apologised and reassured her that it was nothing personal. The colleague appreciated the call back.”

#weareourvalues