Building a Better Health Service

We use cookies to help us improve your experience and to provide services like web chat. We also use cookies to measure the effectiveness of public health campaigns and understand how people use the website.

To find out more about cookies and how we use them, please see our privacy policy.

I accept cookies

Manage your cookies

Coronavirus: Stay at home

Health information and advice to stop the spread of coronavirus.

Patient

What's in a name

MORE ARTICLES

Since leaning about Values in Action I have started being more conscious of introducing myself with a handshake and eye contact to my clients.  I have noticed a more mature, formal yet friendly start to my interaction with my clients.  Everybody responds with their first name and a smile, and proceedings start in a good manner.  It also helps clarify if  your client's name is MARIE, MOIRA, MAIRE, MAURA, MARIA, or PAT, PADDY, PA, PAKIE, Patrick, Padraig etc!

#WeAreOurValues