Building a Better Health Service

We use cookies to help us improve your experience and to provide services like web chat. We also use cookies to measure the effectiveness of public health campaigns and understand how people use the website.

To find out more about cookies and how we use them, please see our privacy policy.


When phone calls are not enough

I made at least 5 phone calls for the patient but never would have thought to ring the patient and tell him what was in the plan. Now that I'm a champion I'm more conscious of the need to inform the patient of the 'plan of care' and keep them up to date on what is happening.