Building a Better Health Service

We use strictly necessary cookies to make our site work. We would also like to set optional cookies (analytical, functional and YouTube) to enhance and improve our service. You can opt-out of these cookies. By clicking “Accept All Cookies” you can agree to the use of all cookies.

Cookies Statement and Privacy Statement


When phone calls are not enough

I made at least 5 phone calls for the patient but never would have thought to ring the patient and tell him what was in the plan. Now that I'm a champion I'm more conscious of the need to inform the patient of the 'plan of care' and keep them up to date on what is happening.