THE HSE welcomes all feedback, including compliments. When giving a compliment the Service User should include the staff member(s) name, area and service so the feedback can be forwarded to them. This will also assist in organisational learning from what is working well.
A comment could be a suggestion for service improvement or an observation made by a Service User that can lead to learning by the organisation. All comments will be forwarded to the relevant service or staff member. The HSE welcomes and takes all comments seriously.