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QPS TalkTime

The National QPS Directorate provides a regular lunch time one hour webinar series focusing on quality safety and improvement. Running approximately every two weeks (in term time). It is open to all those interested in improving quality and patient safety across our healthcare services. Join individually or together as a group to assist in building your own local QPS networks.

The webinars aim to:

  • connect people interested in QPS
  • share learning and experiences of improvement.

It is free and easy to join, all you need is an internet connection. You can join individually or we would encourage groups of people interested to get together in their workplace and log on as a group to assist in building you own local QI networks.

If you have any queries, then please contact Kris Kavanagh


Register for the next QPS TalkTime

Title:

QPS TalkTime Ep. 22: Person Centred Lean Six Sigma

Date and time:

Tuesday 9 April, 1pm - 2pm

What is the session about?

  • explore how to move away from a checklist and tools based approach to improvement
  • gain insight into how research has reconciled the differences between Lean Six Sigma methodologies and person-centred approaches to care
  • learn how to develop meaningful metrics that move away from a narrow range of volume-based metrics, which are not necessarily facilitators of person-centredness.

Speakers:

  • Dr Seán Paul Teeling, lecturer and practitioner in process improvement at UCD Health Systems

View the session flier (PDF, 1 Page, 879 KB)


QPS TalkTime 2024

We are busy behind the scenes preparing for 2024. We're not there just yet with all our sessions however watch this space as we finalise more sessions.

Don't miss any news or updates by following us on X (Twitter) and joining the NQPSD mailing list.

2024 webinar dates
  • Tuesday 9 April 2024
  • Tuesday 23 April 2024
  • Tuesday 14 May 2024
  • Tuesday 28 May 2024
  • Tuesday 11 June 2024
QPS TalkTime Ep. 22

Date and time:

Tuesday 9 April 2024, 1pm - 2pm

What is the session about?

  • explore how to move away from a checklist and tools based approach to improvement
  • gain insight into how research has reconciled the differences between Lean Six Sigma methodologies and person-centred approaches to care
  • learn how to develop meaningful metrics that move away from a narrow range of volume-based metrics, which are not necessarily facilitators of person-centredness.

Speakers:

  • Seán Paul Teeling, Assistant Professor in Health Systems & Programme Director of Mater Lean Academy

View the session flier (PDF, 1 Page, 879 KB)

QPS TalkTime Ep. 23

Date and time:

Tuesday 23 April 2024, 1pm - 2pm

What is the session about?

TBC

Speakers:

TBC

QPS TalkTime Ep. 24

Date and time:

Tuesday 14 May 2024, 1pm - 2pm

What is the session about?

TBC

Speakers:

TBC

QPS TalkTime Ep. 25

Date and time:

Tuesday 28 May 2024, 1pm - 2pm

What is the session about?

TBC

Speakers:

TBC

QPS TalkTime Ep. 26

Date and time:

Tuesday 11 June 2024, 1pm - 2pm

What is the session about?

TBC

Speakers:

TBC


QPS TalkTime topics

Whether you are starting your quality and patient safety journey or seeking to develop your knowledge further – you’ll find a broad range of topics here to support you.

Click on themes below to find out more.

Psychological safety

Civility Saves Lives with Dr. Chris Turner and Prof Eva Doherty

What is the session about?

  • Hear about the evidence of why behaviour matters.
  • Gain an insight into how we can influence performance though behaviour.
  • Learn about what we can do if someone behaves in ways that undermines a culture of safety, excellence or learning.

Speakers:

  • Dr. Chris Turner
  • Prof Eva Doherty

Watch back the webinar


How do we provide safe care in today’s context? with Dr. Suzette Woodward

What is the session about?

  • Learn about psychological safety, safety II, risk resilience.
  • Exploring the impact of behaviours like incivility and bullying on safety and potential solutions.
  • Understand how we can learn better when things go wrong Improving communication in times of critical stress.

Speakers:

  • Dr. Suzette Woodward

View the Slides - Ep. 1

Watch back the webinar


Psychological safety for leaders with Dr. Anna Burhouse

What is the session about?

  • Learn how to frame questions in ways that support safety and improvement.
  • Take away simple but helpful tools for teams to use to open up a conversation about team behaviours and norms.

Speakers:

  • Anna Burhouse, Director of Quality Development at Northumbria Healthcare NHS Foundation Trust

View the Slides - Ep. 11

View the Reading List

Watch back the Webinar - Ep. 11

Learning health system

Building a Learning Health System with Tom Foley

What is the session about?

  • Learn what a Learning Health System is?
  • Why might you want one?
  • Why does complexity matter?
  • What building blocks will you need to create one?

Speakers:

  • Tom Foley

View the Slides - Ep. 2

Watch back the webinar

Quality improvement in practice

How do you work in a system while improving it?

What is the session about?

  • Explore the context of QI in the community.
  • Reflect upon the unique challenges of QI in the community and how we might address them.
  • Hear experiences and resources for improving quality in the community.

Speakers:

  • Dr John Brennan, General Practitioner, ISQua fellow & board Member
  • Dawn Tyner, Paediatric Physiotherapist
  • Elaine Harrington, Senior Physiotherapist
  • Dr. Ahmeda Ali, General Practitioner
  • Fiona McMorrow, Senior Occupational Therapist

View the Slides - Ep. 4

Watch back the webinar


Patient safety together at University Hospital Tipperary

What is the session about?

  • Hear examples of & key learnings from implementing quality improvement in Tipperary University Hospital including:
    • Pink Safety Magnet
    • Critical Care Skills - simulation training
    • Medication Safety during a Paediatric Emergency
    • Elimination of Hospital Acquired Clostridioides difficile
  • The impact on patient safety of multidisciplinary teamwork, psychological safety and an emphasis on culture. How quality initiatives and a learning culture have improved practice and patient experience.

Speakers:

Staff from the University Hospital Tipperary

View the Slides - Ep. 8

Watch back the webinar - Ep. 8


Hospice Friendly Hospitals -"QI approaches to improve End of Life Care"

What is the session about?

  • Introduction to the Hospice Friendly Hospitals Programme and their Quality Improvement Awards with examples of previous awardees.
  • Hear about the award winning QI project “Together in Sympathy” book in Mercy University Hospital Cork.

Speakers

  • Alice Anderson, Programme Manager for Hospice Friendly Hospitals, IHF
  • Lucy Andrews , Development Officer – Hospice Friendly Hospitals, Irish Hospice Foundation
  • Edel O’Neill, End of Life Care, Mercy University Hospital Cork

View the slides - Ep. 15

Watch back the webinar - Ep. 15

An international lens on patient safety

QPS TalkTime live from the International Collaborative Workshop on ‘Implementation of the HSE’s Patient Safety Strategy 2019 - 2024’

What is the session about?

  • Gain an insight into the International Collaborative Workshop on ‘Implementation of the HSE’s Patient Safety Strategy’.
  • Discuss the Irish healthcare system as a learning health system: macro, meso, and micro considerations.
  • Explore lessons learned in applying initiatives for Quality and Safety in Latin America.

Speakers:

  • Dr. Orla Healy, National Clinical Director, NQPSD
  • Rachel Kenna, Chief Nursing Officer, Department of Health
  • Professor Jeffrey Braithwaite, ISQua President
  • Dr. Ezequiel Garcia Elorrio, ISQua President Elect

View the Slides - QPS TalkTime Live

Watch back the webinar - QPS TalkTime Live


Q-Community in Ireland

What is the session about?

  • Learn about the membership organisation called the “Q Community” and how its network is growing in Ireland and the UK to improve health and care.
  • Learn about Q's recent insight project: "understanding, measuring and improving the engagement of staff in major change".
  • Discover how to apply to become a Q Community member which is free for individuals.

Speakers

  • Stacey Lally, Associate Director of the Q Community
  • Clifford Mitchell, Senior Improvement Advisor HSCQI
  • Miriam McCarthy, Health Sciences Academy Manager, University of Limerick & UL Hospitals Group

View the slides - Ep. 17

Watch back the webinar - QPS TalkTime Ep. 17


International Collaborative 2024, DoH, ISQua, HSE

What is the session about?

  • explore strategic and practical approaches to measuring patient safety from an international perspective.
  • hear lessons in patient and staff engagement for quality and patient safety.
  • examine learning from patient safety collaboratives and in particular with a lens on community settings as we move towards integrated care.
  • share tools to improve the sustainability of patient safety projects.

Speakers

  • Dr Anuradha Pichumani, Member of the Executive Board of Asian Society for Quality in Healthcare (ASQua)
  • Dr. Ulfat Shaikh, Medical Director of Healthcare Quality at the University of California Davis Health
  • Louise McGirr, Assistant Secretary over the resources Division in the Department of Health

Watch back the webinar - QPS TalkTime ISQua Special

Storytelling, narrative medicine in QPS

Narrative medicine with Dr. Muiris Houston

What is the session about?

  • explore what narrative medicine is?
  • examples of how stories in healthcare can improve care and patient safety.
  • learn how you can use this approach in your work?

Speakers:

  • Dr Muiris Houston

View the Slides - Ep. 5

Watch back the webinar - Ep. 5


The power of storytelling in Quality and Patient Safety

What is the session about?

  • learn about the tools and resources available to support you to capture and use patient and staff stories in your service.
  • hear about impact and benefits of patient and staff stories in practice and for your service.
  • hear the conversation with patient partners and people supporting patients and staff to share their stories.

Speakers:

  • Loretta Jenkins, General Manager in Incident Management, National Quality and Patient Safety Directorate
  • Dr. Gemma Moore, Qualitative Research and Evaluation, National Quality and Patient Safety Directorate
  • Ger Kilkelly, Quality and Patient Safety Advisor
  • Jacqui Browne, Member of the Safety and Quality Committee of HSE Board

View the Slides - Ep. 9

Watch back the Webinar - Ep. 9

Improving safety – surgery, safeguarding, stroke and VTE

Safer surgery: reducing common causes of harm

What is the session about?

  • hear about the revision and new stages within the HSE Policy for Safe Surgery (2022).
  • get an introduction to the new E-Learning programme: “The 5 Stages of Safe Surgery”.
  • the pilot of adapting templates for the new 'briefing' and 'debriefing' stages of the policy; Looking to Implementation Science to guide its introduction to IEHG operating departments.
  • learn about a poster coming to a theatre near you soon… Providing an algorithm for the management of Unexpected Intraoperative Life Threatening Haemorrhage (NCEC NCG No29).

Speakers:

  • Dr. Joan Power, Consultant Haematologist
  • Anne Jones, Nurse Lead for Quality and Patient Safety Improvement, Ireland East Hospital Group
  • Aileen O'Brien, Assistant Director of Nursing, National Clinical Programme for Anaesthesia

View the Slides - Ep. 6

Watch back the webinar - Ep. 6


Safeguarding older persons

What is the session about?

  • hear vignettes of older persons' experiences of abuse in Ireland.
  • gain an insight into what older persons abuse is and how to recognize the signs.
  • learn what you can do if you have concerns on the safeguarding of older persons.

Some viewers may find this content difficult. The information presented on this webinar is provided solely for educational purposes and should not be used in place of consulting a professional. If you have concerns regarding the safeguarding of older persons please contact the National Safeguarding office.

Speakers:

  • Tim Hanly, General Manager, National Safeguarding Office
  • Joanne Haffey, Senior Operations Manager, National Quality and Patient Safety Directorate
  • Bernie McNally, Chair of the National Independent Review Panel (NIRP)
  • Geraldine Jolley, Regional Co-Ordinator Sage Advocacy Midland Area

View the Slides - Ep. 10

Watch back the Webinar - Ep. 10


Venous Thromboembolism - "Using QI to reduce harm and promote recovery"

What is the session about?

  • understand the impact and epidemiology of VTE.
  • learn how to risk assess and optimally prevent hospital-acquired VTE.
  • gain and understanding of the importance of raising awareness of the signs and symptoms of VTE.

Speakers:

  • Ann Marie O’Neill, CEO, Thrombosis Ireland
  • Fionnuala Ní Áinle, National Clinical Lead for the Venous Thromboembolism Patient Safety Programme
  • Dr. Bibi Bassa, Emergency Medicine Registrar
  • Carol Walsh, Advanced Nurse Practitioner

View the Slides - Ep. 13

Watch back the Webinar - Ep. 13


Using QI to improve Stroke Care

What is the session about?

  • hear about the power of clinical audit and integration of Quality Improvement.
  • learn about the importance of swallow screening in stroke care and the application of evidence in practice.
  • gain an insight into Quality improvement in practice to improve stroke care.
  • take away tips and tricks in implementing QI.

Speakers

  • Fiona Connaughton, Interim Nurse Lead for the National Programme for Stroke
  • Joan McCormack, Cardiovascular Programme Audit Manager, National Office of Clinical Audit
  • Margaret Carney, Clinical Nurse Specialist, Stroke care and Early Supported Discharge
  • Julie Keane, HSCP Lead, National Clinical Programme for Stroke

View the slides - Ep. 16

Watch back the webinar - Ep. 16

Patient partnership

Patient Partnership

What is the session about?

  • hear about the experiences of being a patient partner.
  • gain an insight into involving a patient partner in practice through the National ePrescibing project.
  • explore the enablers and barriers to patient partnership.
  • learn about the steps you can take to involve patient partners in your work.

Speakers:

  • Mila Whelan, Partnering with Patients, Operational Performance & Integration
  • Nicola Williams, Partnering with People who Use Health Services Programme
  • Patrick James Power, Member of the HSE National Patient Representative Panel
  • Brid Ryan, Clinical Lead ePharmacy

View the Slides - Ep. 7

Watch back the webinar - Ep. 7


World Patient Safety Day - Elevating the voice of the patient

What is the session about?

  • hear about the launch of the “Your health, your voice” resources, prepared to mark World Patient Safety Day 2023.
  • learn practical tips to improve health literacy in your communication with service users.
  • hear about an OCED report focused on patient partnership
  • get ideas from a number of services across Ireland on how they are marking World Patient Safety Day 2023.

Speakers:

  • Kate O’Flaherty, Director, National Patient Safety Office, Department of Health
  • Helen Ryan, Health Literacy Lead, Adult Literacy for Life Programme Office
  • Norma Deasy, Communications Manager, National Screening Service
  • Paula Cussen-Murphy, Director of Quality, Risk and Patient Safety, UL Hospitals Group
  • Beth Farren, Patient Safety Strategy Manager QPS ULHG
  • Clara Meehan, Health and Social Care Lead with the Transition team in the Mental Health Services in Roscommon
  • Cathal Kilcline, Service user representative with the Transition team within the Mental Health Services in Roscommon
  • Martina Porter, Quality and Patient Safety Manager at Letterkenny University Hospital

View the Slides - Ep. 12

Watch back the Webinar - Ep. 12

Creating a culture of patient safety

IADNAM Conference POP UP with Helen Bevan

What is the session about?

The speed and complexity of change is increasing exponentially.

Yet many of the methods and approaches we use to enable change aren’t getting the results we need as quickly or as widely as we need them.

Helen Bevan share with us:

  • how do we mobilise people around the potential for a radically different future so that we are better prepared for that future.
  • some fresh perspectives on creating and sustaining change.
  • ideas on how we build capacity for change.

Speakers:

  • Dr. Helen Bevan, Professor of Practice in Health and Care Improvement at Warwick Business School, University of Warwick and a Strategic Advisor to the NHS Horizons team
  • Dr. Orla Healy, National Clinical Director, National QPS Directorate
  • Fiona Hanrahan, Honorary Deputy President IADNAM, Director of Midwifery and Nursing The Rotunda Hospital, Honorary Clinical Associate Professor (RCSI)

View the slides - IADNAM Special

Watch back the webinar - IADNAM Special


Engaging staff in quality and patient safety and liberating structures

What is the session about?

  • hear from some of the co-founders of Liberating Structures, Keith McCandless, Prof. Rob Cunney, Consultant Microbiologist and QI and Clinical Safety Lead and Matthew Mezey, systems convener extraordinare.
  • explore how you can engage creatively with people to improve quality and patient safety.
  • hear, observe and participate in a sequence of LS designed to tap the wisdom of crowds.
  • find out where you can access resources to help you.

Speakers

  • Keith McCandless, Co-developer of Liberating Structures
  • Prof Rob Cunney, Consultant Microbiologist and QI/Clinical Audit Lead at Children’s Health Ireland
  • Matthew Mezey, Q-Community manager and Systems convener extraordinaire

View the slides - Ep. 14

Watch back the webinar - Ep. 14


Creating networks for Patient safety

What is the session about?

  • hear how to support integrated care pathways through network weaving
  • learn what a Network Weaver is and how to get started
  • discover how to create safe spaces for psychological safety and effective collaboration
  • understand the ripple effects of small, but consistent network habits

Speakers

  • Hilda Campbell MBE, CEO COPE Scotland
  • Dr Maureen Flynn, Director of Nursing & QPS Lead ONMSD
  • Joriam Ramos, Q Community Convener

Watch back the webinar - Ep. 20