Introduction to Quality Improvement

What is the aim of this programme?

This Introduction to Quality Improvement will introduce you to the core concepts of quality improvement in healthcare and will help you think about how you can play an active role in improving quality in line with the Framework for Improving Quality.  

Who is it for?

Anyone working in health and social care services including service user and patient representatives who are interested in learning about quality improvement.

How long will it take?

This is an e-learning programme that can be taken at a time and place that suits you.  Typically it will take approximately 30 minutes to complete but because it is an e-learning programme you can stop and start the programme whenever you like and you will be able to pick up where you left off.

How do I access it?

Simply log onto the HSE’s online learning portal at  If you are already registered, login and search for ‘Introduction to Quality Improvement.’ If you are new to HSeLanD, select ‘create an account’ and follow the registration instructions.

What will I learn?

During this programme you will learn about:

1.     What Quality Improvement means in line with healthcare standards.

2.     How staff and anyone who uses our health services can get involved in improvement work.

3.     How improvement can be supported by the application of the Framework for Improving Quality.

4.     How a staff member and patient got involved in quality improvement and how you too can play an active role in improving your service.

5.     Where to look for support to continue your QI learning journey.

Is the programme accredited?

The programme has received category 1 approval from the Nursing & Midwifery Board of Ireland and learners will be awarded 1 CEU upon completion.  It has also been awarded 1 CPD point by the Royal College of Physicians of Ireland.

For further information please contact: