Introduction to Quality Improvement Module Feedback

Trevor Keogh, Training Manager, Turas Recovery from Addition Day Services Programme

“The module on HSEland was excellent.  A great overview of the SBHS framework and the videos were very practical. The real triumph of the module was how they packed so much information in a user-friendly way into just half-an-hour.  There were links to many more resources and support which is great. Staff at all levels of the organisation can take something from it.”  

Chloe Mazhandu Social Science intern ; National Quality Improvement Team

 “When I began an internship with the National Quality Improvement Team, I had little knowledge of what quality improvement entailed and I was not previously aware of the work performed by the team. The little knowledge I had was derived from the website which gave me an overview of the team's work. Being a Social Science student in my third year, I had not previously encountered a course dedicated to quality improvement. To allow myself to gain an insight into the work completed by the Quality Improvement team, I completed this programme. However, not only did I gain an insight into the value of quality improvement, this programme allowed me to identify how I could incorporate quality improvement in different aspects of my life. The module took less than 20 minutes to complete, and the language was easily accessible with no medical background jargon which added to the ease of completing the module. The information was easy to follow, and I enjoyed the videos embedded throughout the programme as they added a personal touch to the module. In a short amount of time, I gained a deep insight into Quality Improvement and since completing the module, my interest in the topic has continued to expand.”