HSE Announces new Training: Working with Interpreters

 Working with Russian and Ukrainian speaking Interpreters

Guidelines for health workers in the midst of the current crisis in Ukraine

HSE Cork Kerry Community Healthcare in conjunction with the HSE National Social Inclusion Office and HSE Mental Health delivered this free on-line training on:

Friday 17th June 2022 10.30am – 12.00 pm

The training was recorded and will be made available until September 2022.

Please find the following links

The training is signed by Irish Sign Language interpreters.

For health information translated into Ukrainian and Russian www.hse.ie/ukraine.

Emergency medical card in Ukrainian

https://www2.hse.ie/services/healthcare-in-ireland/ema-ukranian.pdf

Emergency medical card in Russian

https://www.hse.ie/eng/services/publications/socialinclusion/ema-russian.pdf

Who is the training for?

Those who work to support beneficiaries of the temporary protection directive and require the services of a Ukrainian/Russian speaking interpreter for example;  G.P.s, Community Workers, Teachers, Public Health Nurses, Area Medical Officers, Primary Care and Mental Health staff.

The training is available to non-HSE staff.

What are the learning goals?

  • To raise awareness of the importance of working with an Interpreter to ensure; equal access to health services, accurate information gathering and better health outcomes for our service users.
  • To provide practical guidance to health practitioners supporting people who do not use English as a first language.
  • To encourage and support individuals and services to implement best practice guidelines around working with Interpreters.

Trainer

Dr Veronica Byrne is a Senior Psychologist with Cork Kerry Social Inclusion Psychology Service. Currently Veronica supports the psychological wellbeing of children and adults who are living in IPAS centres (Direct Provision) across Cork and Kerry.  People seeking international protection (also known as seeking asylum) are more likely to have additional physical and mental health needs, however, equity of access to our health services can be a challenge, due to additional barriers for this group. The Social Inclusion Psychology service aims to support and enhance the psychological well- being of people seeking international protection given the increased risk of trauma associated with the asylum seeker journey, compounded by the uncertainty and stress of living in Direct Provision. Veronica’s area of interest is working with trauma and she has supported children, adults and families across HSE services for the past nine years.  

Last updated on: 23 / 06 / 2022