

Please click here for full copy of Section 3: Partnerships for Improving Quality and Safety
Resources: Partnerships for Improving Quality and Safety
Recommended Reading: Partnerships for Improving Quality and Safety
- Engaging Physicians in a Shared Quality Agenda; Reinertsen, JL, Gosfield, AG, Rupp, W, Whittington, JW. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2007.
- IHI Framework for Improving Joy at Work - Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2017.
- Nursing Leadership: Championing Quality and Patient Safety in the Boardroom, Mastal, MF, Joshi, M, Shulke, K (2007) “Nursing Leadership: Championing Quality and Patient Safety in the Boardroom” Nursing Economic 25(6):323-331.
- Person-centred Care: What Non-executive Directors can do; NHS Scotland, (2016). Person-centred Care: What Non-executive Directors can do. Scottish Government.
- Letter to a friend, a non-executive director on the board of an NHS Foundation Trust
Board Considerations: Partnerships for Improving Quality and Safety
- How does our board include all relevant stakeholders in the decisions that affect them?
- What methods does our board use to hear service user and staff stories on quality improvement and safety at board meetings?
- How is quality and safety data presented in a meaningful way? i.e. from a service user / staff perspective
- How does our board meet directly with staff and hear their suggestions for improvement?
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