Measurement for Improvement Team: Biographies
Dr Jennifer Martin, Lead for Measurement for Improvement,
Tel: +353 (0)87 611 1291
Jennifer’s vision is that quality of patient care is directly improved by the routine use of the right information, measured in the right way to make better decisions. She believes in equity of access and quality of care for the population. She believes that the answer is at the front line and that the role of the quality improvement division is to support the front line in making the changes that they know will improve quality of care.
Jennifer is a medical doctor, qualifying from NUI, Galway. Following qualification she worked for a number of years in Australia in Paediatrics and Public Health. She moved back to Ireland in 2007 to complete her higher specialist training in Public Health Medicine. Following this she worked as Deputy CMO in the Department of Health, then Specialist in Public Health Medicine until taking up her current role in 2014.
Jennifer also holds a Masters in Public Health and a Diploma in Child Health from University Western Australia, a Diploma in Leadership from RCSI and she completed the Patient Safety Fellowship with the Scottish Safety Programme.
Jennifer has published and presented internationally in the areas of infectious diseases, alcohol attributable fractions and quality improvement.
The current focus of the Measurement for Improvement Team is to educate and enable people to collect, interpret and contextualise data, to evaluate and drive improvements in quality of care.
The team is working with people at local, group, divisional and national level to understand the quality of care provided by using measurement for improvement methodologies and evaluating the effects of interventions aimed at improving care.
The team also provides workshops and other training to groups on measurement for improvement and produces a range of toolkits and resources available at www.qualityprofiles.ie
Michael is a scientist and has received a B.Sc (hons) and a Ph.D. in Microbiology from NUI Galway. Michael worked for a number of years in environmental and molecular biology research before joining the HSE in 2002. Michael has almost 10 years experience in public health and infectious disease surveillance at national and local level and received a masters in health informatics from Trinity College Dublin in 2007.
Michael joined the Dublin North East regional quality and patient safety department in 2011 and completed the CAWT funded cross-border patient safety programme in 2012. In 2014, Michael joined the Measurement for Improvement team in the Quality Improvement Division of the HSE.
Michael has published and presented internationally in the areas of environmental microbiology, bioinformatics, public health and quality and patient safety.
Michael’s current work focuses on supporting the use of healthcare data and information to drive and evaluate improvement. As part of the Measurement for Improvement team, Michael is specifically working on supporting staff in developing Quality Profiles in all settings (see www.qualityprofiles.ie).
Gráinne is a statistician with a B.A.(Hons) degree in Mathematics from Trinity College Dublin, and a diploma in Health Economics (IPA, National University of Ireland). She worked in the Department of Health for over 12 years until July 2015, where she had a particular focus on hospital activity data and health care quality indicators in the Irish health care system. She has been involved in a number of international projects including the OECD Health Care Quality Indicators project, the European Hospital Data Project and the European Community Health Indicators Monitoring Project. She also was involved in the development of a morbidity statistics data collection and was a member of the European Task Force on Morbidity Statistics.
In 2015, Gráinne moved to the Measurement for Improvement Team in the Quality Improvement Division, where her focus is the use of information and analysis for improvement. Gráinne is currently undertaking a Diploma in Leadership and Quality in Healthcare with the Royal College of Physicians in Ireland.
Dr. Gemma Moore, Qualitative Evaluation and Research,
Tel: +353 (0)87 357 7907
Gemma is a social scientist who joined the Measurement for Improvement Team (MIT) in August 2016 to enhance its qualitative evaluation and research functions. Gemma has a PhD in Sociology and a Masters of Social Science (specialising in the Sociology of Health) from University College Dublin and a joint honours BA in Economics and Sociology from Trinity College Dublin. Since completing her PhD, Gemma has worked on several projects in UCD as a qualitative researcher and as a lecturer in Queen’s University Belfast.
Prior to joining the MIT, Gemma worked as a Post-Doctoral Research Fellow in the Applied Research for Connected Health Centre (ARCH) in UCD. Her research in ARCH explored the implementation of the HSE’s eHealth strategy, focusing on the national rollout of electronic GP general referrals in conjunction with the Office of the Chief Information Officer/ eHealth Ireland.
As part of the MIT, Gemma will focus on developing qualitative research methods to evaluate quality improvement. Gemma will also be supplementing the training and tools developed by the MIT to ensure that those within QID and across the HSE are enabled to use qualitative methods and data to evaluate for quality improvement.
Qualitative methods such as interviews, focus groups or observation can offer insights in areas that require in-depth analysis, such as the barriers and facilitators to quality improvement in healthcare. Qualitative evaluation is an effective means of capturing and understanding the experiences, narratives and ideas of those involved in implementing QI projects and ascertaining whether and how quality of care has improved.
Emma is a statistician with a B.A in Business and Economics from Trinity College Dublin, a Masters in Economic Policy from NUI Galway and a H.dip in Statistics from NUI Maynooth.
Emma joined the Quality Improvement Division, Measurement for Improvement Team in November 2017. Before joining the HSE she worked with the Irish Centre for High-End Computing, Ireland’s national supercomputing centre as a Data Analyst and Public Sector Activity lead. She was also deeply involved in several European Research projects, representing ICHEC at the management board level. Prior to that Emma worked as a teacher in Japan and subsequently as an Analyst in Canada, consulting across the FMCG, financial, pharmaceutical and QSR sectors.
As part of the Measurement improvement team, Emma focuses on the application of statistical methods in healthcare quality improvement, with a particular focus on statistical programming in the R language. Emma is currently undertaking a Diploma in Leadership and Quality in Healthcare with the Royal College of Physicians in Ireland.
Joe joined the Eastern Regional Health Authority (ERHA) in 2002, having previously worked in logistics in the private sector. Joe worked in service planning and development over a number of years through the formation of the HSE, including working for a time in the national hospitals office where he provided support to a large scale project focused on planning renal services in the acute hospital sector.
Joe moved to the Quality and Patient Safety Directorate upon its formation in 2012. In 2014, when the Quality Improvement Division was established, Joe joined the Measurement for Improvement team where he provides support to a number of projects.