Supporting Integration of National Standards

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The Quality and Patient Safety Division has an important role in ensuring continuous quality improvement within health services by supporting the implementation of National Standards.

This role involves working collaboratively with service providers, regulatory bodies, national clinical programmes, professional colleges, service user groups and the Department of Health.

The National Standards for Safer Better Healthcare were launched in June 2012. National Standards for Safer Better Healthcare (NSSBH) provide an underpinning framework for continuous improvement in the quality and safety of healthcare services (excluding mental health services). They describe the principles of quality and safety for healthcare settings which can be understood and shared by the public, service users and service providers.

The HSE's Quality and Patient Safety Directorate established the Safer Better Healthcare -Acute Care Collaboration to agree and facilitate a consistent national approach to implementing the National Standards within the acute hospital setting. Part of this work has been to develop a Quality Assessment and Improvement (QA+I) Tool to support services to assess against the Standards. This tool has been developed in collaboration with service providers across the system.

It is available as a web-enabled tool and is complemented by eight individual workbooks which reflect the Themes of the National Standards.


Dr. Mary Browne
QPS Division Lead for QA+I Resources
Tel: +353 (0)1 6352131