University Hospital Kerry
Phone (066) 7184000
University Hospital Kerry is a large acute hospital situated in Tralee, Co. Kerry providing acute healthcare to the people of Kerry, parts of North Cork and West Limerick. It is the third largest of the southern areas seven acute hospitals providing care to the population of Kerry 145,502 ( 2011 census) which has increased by 3.7% as compared to the 2006. There are presently 300 inpatient beds.
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We provide emergency and unplanned specialist care 24 hours a day, every day of the year. From that core is built a comprehensive medical, surgical investigation, diagnosis and treatment for physical illnesses or conditions, injuries or disease for adults and children. Further specialisation is delivered in a small number of areas e.g. care of those with cancer, renal dialysis care. The breath and depth of services at University Hospital Kerry supports a holistic “whole patient” approach to care by allowing immediate and easy involvement of different specialists in any patient’s care.
Patients are admitted to hospital
- On a day case basis or as an inpatient
- At short notice in an emergency through a dedicated emergency department or acute medical assessment unit
We also provide services to patients on an outpatient basis.
HIQA focus group in University Hospital Kerry, June 1st 2016.
HIQA, the HSE and the Department of Health are planning to undertake a National Patient Experience survey in Ireland in 2017. It will provide a way of learning about people’s experience as in patient in acute care services in hospital in Ireland.
In preparation for this survey HIQA held focus groups in a number of hospitals and University Hospital Kerry were chosen as the representative site from the South/South west hospital group. The focus group was coordinated by the Quality and Patient safety Department.
On June 1st 2016, a group of service users took part in the focus group whereby they reviewed a library of proposed questions, with 189 questions in total. There were eight participants in total made up on UHK volunteers and service users from county Kerry who had been identified in partnership with Kerry Community workers department.
Feedback both from the HIQA facilitators and participants was very positive with both parties learning a significant amount about the process and identifying areas for improvement with the questionnaire. We look forward to patients from our services completing the survey next year and more information will be made available about this in due course. The event is an example of partnership working between services users, staff from hospital and community and regulators. The participants, HIQA staff and UHK staff enjoyed a meal afterwards in the UHK staff canteen and this coincided with celebration events for National Volunteers week. If anyone would like to find out more about how to become a volunteer in University Hospital Kerry please contact the Quality and Patient Safety Department on (066) 7195665.
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