Feedback on the care and service you received in the sexual assault treatment unit (SATU)

Your feedback will help us to improve the quality of care and service for everyone who has to attend a SATU.
We want to hear your honest opinion - both positive and negative.

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Section 2 About us

2.1 Please rate the following

	Very Good	Good	Average	Poor	Very Poor	Not applicable (N/A)
a) Your overall experience of the SATU	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
b) The facilities at the SATU	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
c) The standard of care you got	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
d) Suitability of times given for follow-up appointments	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
e) Ability to contact the SATU after your first attendance	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A

2.2 Please rate your experience with the Sexual Assault Response Team.

	Very Good	Good	Average	Poor	Very Poor	Not applicable (N/A)
a) The supporting nurse or midwife	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
b) The forensic examiner (doctor or nurse) who did the examination	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
c) The Rape Crisis Centre support person	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A
d) The Garda who accompanied you to SATU	Very Good	Good	Average	Poor	Very Poor	Not applicable N/A

Section 3: Please tell us about the care you received in the SATU

	Yes	No	Can’t Remember
a) Were you greeted and introduced to the SATU Team members?	Yes	No	Can’t Remember
b) Did staff explain each part of the examination and care?	Yes	No	Can’t Remember
c) Did you feel safe in the SATU?	Yes	No	Can’t Remember
d) Did you know you could take a break, or say no, to any part of the examination?	Yes	No	Can’t Remember
e) Did staff involve you in decisions about your care and treatment?	Yes	No	Can’t Remember
f) Did you trust the SATU team to take care of you?	Yes	No	Can’t Remember

Section 4: Information and Communication

	Yes	No	Can’t Remember
a) Did the staff explain things in a way you could understand?	Yes	No	Can’t Remember
b) Were you provided with the appropriate written information to take home?	Yes	No	Can’t Remember

	Yes	No	Did Not Apply
c) Were you given useful information for follow-up supports?	Yes	No	Did Not Apply
d) Were you provided with information about attending the SATU follow-up clinic?	Yes	No	Did Not Apply
e) Did you receive clear information and advice about any medication on injections you needed?	Yes	No	Did Not Apply

	Yes	No
I would recommend the SATU to others	Yes	No

Please tell us any feedback you have or any ways we can improve our service

Submission Complete

Thank you for taking the time to give your valuable feedback to improve the quality of the care and experience of people who attend a SATU.

Feedback on the care and service you received in the sexual assault treatment unit (SATU)

Section 1: About you

Section 2 About us

Section 3: Please tell us about the care you received in the SATU

Section 4: Information and Communication

Submission Complete

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