Navigating the Health Service with Literacy Difficulties

This week in Our Health Service:

The HSE recently launched ‘Communicating Clearly’, guidelines that support staff to communicate in plain English with patients and service users.  

Michael Power is a student representative of the National Adult Literacy Agency (NALA). He tells us about his personal experience of the navigating our health service with literacy difficulties.

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HSE – Building a Better Health Service

Last updated on: 08 / 02 / 2018