Communicating in a health setting such as a busy clinic or ward situation can be difficult. The recent COVID-19 pandemic and the necessity for many healthcare staff to wear face masks have made communication even more difficult, especially for Deaf or Hard of Hearing patients who may rely on lip-reading.
The Irish Deaf Society and Chime, in partnership with the HSE, have prepared resources for use by Healthcare workers and Deaf or Hard of Hearing Patients.
Guidelines for Communicating with Deaf and Hard of Hearing
Familiarise yourself with tips and guidelines about how to communicate with Deaf or Hard of Hearing people in our first guide below. The second guide describes information about working with interpreters and how to book them. The third guide explains communications supports available in healthcare settings
Staff guide for communicating with deaf and hard of hearing persons (PDF, 188 KB, 1 page)
Guidelines for working with an ISL/English interpreter (PDF, 207 KB, 1 page)
Approved Communication Supports for Deaf patients in healthcare settings during COVID-19
Understanding the Testing Process
It is important that all Deaf and Hard of Hearing patients are encouraged to understand the testing process as much as possible before the test.
If you are concerned about communications supports during testing you can contact the Irish Deaf Society or Chime.
This poster resource helps to explain the testing process in English.
Irish Sign Language (ISL) Videos Explaining Important Information
Deaf and Hard of Hearing people who sign in ISL can be directed to this list of videos for information in Irish Sign Language.