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COVID-19 Deaf and Hard of Hearing Communications Resources

Communicating in a health setting such as a busy clinic or ward situation can be difficult.

The recent COVID-19 (coronavirus) pandemic and the necessity for many healthcare staff to wear face masks have made communication even more difficult, especially for deaf or hard of hearing patients who may rely on lip-reading.

The Irish Deaf Society and Chime, in partnership with the HSE, have prepared resources for use by Healthcare workers and Deaf or Hard of Hearing Patients.

Guidelines for Communicating with Deaf and Hard of Hearing

Staff guide for communicating with deaf and hard of hearing persons  (PDF, 188 KB, 1 page)

Guidelines for working with an ISL/English interpreter (PDF, 207 KB, 1 page) 

Approved Communication Supports for Deaf patients in healthcare settings during COVID-19 (166 KB, 1 page)

Understanding the Testing Process

It is important that all Deaf and Hard of Hearing patients are encouraged to understand the testing process as much as possible before the test. 

If you are concerned about communications supports during testing you can contact the Irish Deaf Society or Chime.

This poster resource helps to explain the testing process in English.

Irish Sign Language (ISL) Videos Explaining Important Information

Deaf and Hard of Hearing people who sign in ISL can be directed to this list of videos for information in Irish Sign Language.

About ISL videos and updates - Watch this first

How to self isolate

What is Self Isolation

Symptoms of Coronavirus

Keep yourself safe

Keeping everyone safe: parts 1 to 3

Keeping everyone safe: parts 4 to 6

Keeping everyone safe: parts 7 to 8

Keeping everyone safe: parts 9 to 10

How long do I have to self isolate for

What should my householder members do

How to handwash

Contact information for the Deaf Community

COVID-19 Information Booklet

When to call your GP to be assessed for a test 

What is Coronavirus


Social interaction


Keeping well

Testing for COVID-19

Notification of a test

Getting ready for the test

Test centre and home test

Test results

Face coverings

FAQs and Updates

 Q1-4: Testing for COVID-19

Q5: Preventing Infection Part 1

Q6: Preventing Infection Part 2

Q7-8: Preventing Infection Part 3 

Q8 Update: Preventing Infection Part 3

Q9: What happens if a person with a disability or their carer gets COVID-19?

Q10: What happens if a person with a disability or their carer gets COVID-19?

Q11-15: What happens if a person with a disability or their carer gets COVID-19?

Q14 Update: What happens if a person with a disability or their carer gets COVID-19?

Q16-17: Assistance with everyday tasks part 1

Q18: Assistance with everyday tasks part 2

Q19-22: COVID 19 Financial support part 1

Q23-27: COVID 19 Financial Supports part 2

Q28-29: Disability services and supports part 1

Q30:  Disability services and supports part 2

Q32-33: Disability services and supports part 3

COVID Tracker app Information - ISL