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HR in Health Annual Conference

Take Home Messages

One of the main aims of the Health Services People Strategy 2015-2018 is to change HR from a traditional reactive model to a progressive HR Service that adds value to our Delivery Units and to our employees.  The Strategy recognises that we are operating in a health service environment where relationships between HR and its stakeholders, and everyday working practices are changing.  The upshot is that the way the health service – and its people – are led and managed will need to be very different in the future.  We are changing the way we work so that we can add more value as we collaborate with partners across the Irish health service.

HR Conference
To view captions scroll to end of page.

Improved people management is the responsibility of all leaders, managers and staff.  HR seeks to become a trusted partner and adviser to managers and staff in our services while empowering local managers to take responsibility for day to day HR processes.

Our aim is to inspire staff to be creative and innovative and empower them to take personal responsibility for making things better and achieving better outcomes for their clients and patients. 

Our changing role was highlighted recently at the HR in Health Conference held in June 2016 at the Royal Hospital, Kilmainham in Dublin.

 Key take-home messages from the conference included: 


Take-Home Messages


Mary Connaughton, CIPD
Chair of HR User Group

Mary spoke about the positives for staff that the HR User Group identified about working in the health service, including:

  • The feeling of a shared mission
  • Making peoples’ day-to-day lives better, making concrete changes in children's’/parents lives
  • Back up at every level: clinical, managerial and employee support.
  • A supportive, flexible manager whose door is always open
  • Access to helpful resources/materials

Link to Presentation

Dr Leandro Herrero, Chalfont Project

Clarity and predictability does not exist today in modern organisations. Ambiguity is the new normal! Cultural transformations are shaped by the behaviours of individuals and their networks, not solely by a top-down push from management.

Link to Presentation

Professor Paul Sparrow, Lancaster University Management School

HR is at a crossroads: It will either go more traditional (administrative) work or to more people-centric but cross disciplinary work.

Link to Presentation

Dave Hughes and Orla Gallagher, ESB

Enable managers to build and embed a high performance culture. Enhance leadership skills with a particular emphasis on communication skills. Build an engaging management style among managers.

Link to Presentation

Dr Lynda Sisson, HSE HR Division

The Workplace Health and Wellbeing Unit aims to improve the general health and wellbeing of staff in the Health Services and support more people with health conditions to stay in work or enter employment. It will work to create healthier workplaces, improve occupational health services and rehabilitation support, and increase employment opportunities for people who are not in work due to ill-health or disability. It aims to implement all elements of a positive workplace, including appropriate supports for both staff and management in relation to stressors in the workplace

Link to Presentation

Mona Eames, Project Manager, Diversity Equality and Inclusion Team

We aim to develop the workforce of the HSE which reflects the diversity of HSE service users, and which is strengthened through accommodating and valuing different perspectives, ultimately resulting in improved service –user experience.

Link to Presentation

Declan Hynes, Leadership, Education & Development

Professional coaching brings many benefits: fresh perspectives on personal challenges, enhanced decision‐making skills, greater interpersonal effectiveness, and increased confidence.

Link to Presentation

John Brehony, Performance Achievement

Performance Achievement focuses on managing strengths and is a catalyst for greater engagement, a push for a different way of behaving for managers and employees.  There is a direct link between feedback and outcomes – it raises levels of engagement with better outcomes and improved overall performance. 

Link to Presentation

Libby Kinneen, HR Lead for Employee Engagement

It is widely recognised that staff who are fully engaged at work are better able to give their best to patients and service users so positive staff engagement is in all our interests.  Our National Staff Engagement Forum is designed to allow us to exchange ideas about how we can engage better with each other.  The Forum will be involved in developing a staff engagement strategy which will influence and shape how we involve all staff in the design and delivery of services.

Link to Presentation

Photo captions from left to right;

  • Mary Connaughton, CIPD addresses the HSE hosted 2016 HR in Health conference held at the Royal Hospital, Kilmainham, Dublin in June. 
  • Dr Leandro Herrero, Chalfont Project addresses the 2016 HR in Health conference held in June.
  • Rosarii Mannion, HSE National Director of HR with Fergal O’Byrne, Head of Business Excellence Certification at National Standards Authority of Ireland pictured at the 2016 HR in Health        conference held in June. HSE National HR has been certified to Excellence Through People 1000:2012. 
  • Delegates at the 2016 HR in Health conference held in June. 
  • Rosarii Mannion, HSE National Director of HR (third from left), pictured with Liam Ryan, Fergal O’Byrne and Eugene Daly from the National Standards Authority of Ireland at the 2016 HR in   Health conference held in June. HSE National HR has been certified to Excellence Through People 1000:2012.