Building a Better Health Service

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Health Service Excellence Awards 2017

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Over 300 projects from all over the country entered the 2017 Health Service Excellence Awards, which are open to all staff working in the publicly funded health system. 11 innovative projects got through to the final shortlist after a rigorous selection process. These projects highlight how so many HSE staff are working to deliver better services with easier access and higher quality care for patients. The overall winners were announced at an awards ceremony at Farmleigh in Dublin’s Phoenix Park this evening, Thursday 14th December.

  • The Overall Award went to ‘Innovative Support Co-ordination for Older Persons’. This is a joint project between Alone and the HSE which aims to keep older people living well at home for as long as possible. By co-ordinating and organising services for older people who might need some extra support to continue living at home or some practical help to return home from hospital, the two agencies have, to date, supported 489 older people in Dublin North city and county.

  • The Popular Choice Award was presented by Minister for Health, Simon Harris TD, to The Galway Blood and Tissue Establishment (GBTE) at Galway University Hospital, which has dedicated years of service to obtaining the Good Manufacturing Practice license to produce autologous and allogeneic serum eye drops. Galway University Hospital is the only hospital in Ireland licensed to produce Serum Eye drops, which are a serum-derived product used to treat a range of ocular surface disorders. There are many patients throughout the country whose lives have been drastically improved thanks to this treatment, without this service patients would have to avail of this service abroad.

  • The HR Special Award went to ‘Bronntanas’. HSE and Tusla support parents in Mayo who are experiencing difficulties at Christmas by providing a gift for them to give to their children on Christmas morning. Volunteers from around the county purchase a small Christmas gift for a specific child whose parents are unable to do so. Every year there is more demand for gifts. Last year the scheme provided over 350 gifts for children in Mayo.

The Excellence Awards enable the HSE to identify new and creative service developments that can be shared and implemented, as appropriate, in different parts of our health system. The Programme for Health Service Improvement is now planning to work with a number of the project teams to support the innovative work they do.