Your Service, Your Say: Management of Service User Feedback - Guidance

Due to coronavirus (COVID 19), there may be a delay in responding to you. We will do our best to get back to you as soon as possible.

On 14th May, there was a cyber attack on our IT systems, This caused some disruption to our email services. If you have not received a reply to your email from before this date, please resend your email.

COVID-19 (coronavirus) test
Contact us if you are waiting more than 3 days for your COVID-19 test result. 
You can call the COVID-19 helpline 1850 24 1850 (lo call) - Monday to Friday 8am to 8pm, and 9am to 5pm Saturday and Sunday.

Service User

Staff Member

Complaints Officer

Review Officer

Complaints Manager