HSE Digital
The Digital team in the Communications Divisions is responsible for delivering the online user experience for the Health Service.
We work across the areas of user experience, content, social media, analytics and digital marketing.
The Digital team also includes HSELive, a multi-channel hub offering health and social services information by phone, email, live chat and social media.
Keep up-to-date
Blog
How we set up online social support groups for people with type 2 diabetes
An iterative approach is the process of improving and refining an initiative or process through multiple iterations. The beauty about the iterative approach is that it strives to deliver value to our service users as quickly as possible, in an incremental manner.
Blog
Asking the expert: how we work with health professionals to create content
Working with our experts, our job is to make this content easy to read, trustworthy and relevant to the end user. Our experts and fact checkers are a vital part of our mission to transform the way we provide information online.
Blog
Content design and the fight against COVID-19
Read about how the HSE’s Content Design Team worked to provide user-centred information on COVID-19 and the techniques they used to iterate and improve content
Blog
Digital marketing during the COVID-19 pandemic
Our digital marketing team is working to make sure our COVID-19 content is highly visible in search engines.
Blog
How we are using social media during the COVID-19 pandemic
During the COVID-19 pandemic, many people have come to our social media channels looking for answers.