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HSE Digital
The Digital team in the Communications Divisions is responsible for delivering the online user experience for the Health Service.
We work across the areas of user experience, content, social media, analytics and digital marketing.
The Digital team also includes HSELive, a multi-channel hub offering health and social services information by phone, email, live chat and social media.
Keep up-to-date
Blog
The role of social media in launching Ireland's new abortion services
We began planning our social media content in October 2018, three months before our go-live date. To shape our content, we used insights and feedback from our focus groups.
Blog
Testing the HSE website to make sure we meet our users’ needs
We use a process called Task Performance Indicator (TPI) to test the usability of our website. This helps us to see if our site is helping people to complete their tasks effectively.
Blog
Making our new content easy to find
Read about how the HSE Digital team approach migration planning and search engine optimisation (SEO) as we work through our Digital Roadmap
Blog
Ag leathnú ár láithreacht um Theanga Gaeilge ar HSE.ie
Is geallsealbhóirí muid go léir i gcúrsaí sláinte. Ag pointe áirithe inár saol beimid ag úsáid an idirlín chun teagmháil a dhéanamh leis a tseirbhís sláinte trí HSE.ie nó ceann eile de shuíomhanna an fheidhmeannachta.
Blog
Split testing to improve our births, deaths and marriages content
‘Births, deaths and marriages’ is one of the most visited sections of our website. But it’s also one of the top drivers of queries to the HSELive support team.
Blog
Progress update: Delivering on our digital roadmap
We’re making significant strides in the right direction and already seeing great results, but there’s a lot left to do.