PDFs can seem like an easy way to develop content quickly and make it available online. On the face of it, all you need to do is to get all the information about a topic together in a doc, convert it into a PDF and publish it straight away. But there are issues with publishing information online in this way. This is why content designers advise not to publish content in PDFs (most of the time).
Working with our experts, our job is to make this content easy to read, trustworthy and relevant to the end user. Our experts and fact checkers are a vital part of our mission to transform the way we provide information online.
During the COVID-19 pandemic, many people have come to our social media channels looking for answers.
We began planning our social media content in October 2018, three months before our go-live date. To shape our content, we used insights and feedback from our focus groups.
We use a process called Task Performance Indicator (TPI) to test the usability of our website. This helps us to see if our site is helping people to complete their tasks effectively.
Is geallsealbhóirí muid go léir i gcúrsaí sláinte. Ag pointe áirithe inár saol beimid ag úsáid an idirlín chun teagmháil a dhéanamh leis a tseirbhís sláinte trí HSE.ie nó ceann eile de shuíomhanna an fheidhmeannachta.
‘Births, deaths and marriages’ is one of the most visited sections of our website. But it’s also one of the top drivers of queries to the HSELive support team.
A new online child health and pregnancy resource to meet the needs of parents and parents-to-be.
#ProtectOurFuture: an integrated campaign to reverse the trend in falling uptake rates of the HPV vaccine
Redeveloping the medical cards and GP visit cards online information.
A new strategy for how the health service will meet the needs of its users online.