A to Z of health writing
The A to Z of health writing covers style, spelling and grammar conventions for all content published on HSE.ie.
ageing
Not 'aging'.
AIDS
Not 'acquired immune deficiency syndrome'.
alcohol misuse
Not 'alcohol abuse'.
alternative
Use 'different' or 'other'.
An exception is 'complementary and alternative medicines'.
Alzheimer’s disease
Not 'alzheimers disease'. See 'conditions'.
and/or
Avoid using and/or. Use ‘or’, for example 'ask the nurse or midwife to explain what everything is for'.
anonymised, anonymisation
Try not to use these words. Try to explain what anonymisation means and talk about information that has personal details removed.
For example 'When we share your information with another organisation, we take out all personal details, such as your name and address.'
antenatal
One word, no hyphen.
anus
See 'bottom'.
apply
If referring to a medicine, use 'use', 'put on' or 'rub in'.
back passage
Do not use 'back passage'. See 'bottom'.
bacteria
Plural. A 'bacterium' is one of them but use ‘bacteria’ generally. Write 'the bacteria are' not 'the bacteria is'. If you give the full Latin name, capitalise the first word. For example, 'Staphylococcus aureus', but the shortened 'staphylococcus' is lower case. Do not use italics.
brackets
Information in brackets should only be used for definitions, abbreviations, PDF document details and common explanations. An example used for a common explanation is 'hyperarousal' (feeling 'on edge').
breastfeeding
One word, no hyphen.
breast milk
Two words.
body fluids
Not 'bodily' fluids.
bottle-feeding
Hyphenated.
bottom
Not 'back passage', 'anus', 'rectum' or 'bum'. You can add 'anus' in brackets after 'bottom' or you can use 'anus' on its own when you need to be more precise, for example when talking about 'anal cancer'.
bowel movement
See 'poo'.
bum
See 'bottom'.
caesarean
Lower case
carer
An unpaid family member, partner or friend who helps a disabled, ill or older person with the activities of daily living. Do not use it to describe someone who works in a caring job or profession. For that use 'careworker' or their professional title, for example 'nurse'.
commas
See guidance on commas.
conditions
Lower case except where they start with a name. For example, 'cancer of the colon', 'multiple sclerosis', but 'Parkinson's disease', 'Alzheimer's disease'.
When stating the name of a condition or treatment, lead with a plain English description and follow up with terms a health professional might use. For example, 'This is a screening test. It is also known as a smear test.'
connected to
Use 'connected to' for a machine and use common sense for other examples, for example 'attached' or 'inserted' depending on the context. Never use 'hooked-up'.
counsellor
Not 'counselor'.
CT scan
'CT scan' (computerised tomography scan), then use ‘CT scan’ for subsequent mentions. Also known as 'CAT scan' (computerised axial tomography). We use 'CT scan'.
degrees
See the temperature section in the Numbers, measurements, dates and time page.
dependent or dependant
'Dependent' is an adjective describing something that depends on something. 'Dependant' is a noun meaning a person who depends on another for support. Your dependants are dependent on you.
diabetes
Lower case.
diagnostic
As an adjective, serving to identify a particular disease. As a noun, the practice of medical diagnosis or a technique used in diagnosis.
diarrhoea
Not 'diarrhea'.
dietitian
Not 'dietician'.
diuretics
Do not call them 'water tablets'. Explain that diuretics are 'tablets that make you pee more'.
doctor
Use 'GP', not 'doctor', for a general practitioner. Keep 'doctor' for hospital doctors or consultants, or use their job title with an explanation if necessary, for example ‘a child health doctor (paediatrician)’.
drugs
Use 'medicines'. Only use 'drugs' for illegal drugs. See 'medicines'.
drug misuse
Not 'drug abuse'.
drug users
The preferred term is 'people who use drugs'.
dosage
See the dosage section in the Numbers, measurements, dates and time page.
eardrop, eardrum, earlobe, earwax
All of them one word.
emergency department
Use 'emergency department' (ED) not 'A&E'. It can be referred to as 'the ED' if the full term is already mentioned on the same page.
etc
Avoid. Try using ‘for example’ or ‘such as’ or ‘like’ or ‘including’ instead.
equivalent
Use ‘same as’ or 'equal to'.
excessive
Use 'too much'.
faeces
See 'poo'.
Fahrenheit
Use Celsius, not Fahrenheit. See Temperature section in Numbers, measurements, dates and time page.
fart, farting or breaking wind
Use 'farts' instead of 'wind' or 'gas' and 'farting' instead of 'flatulence'. But use best judgement on what makes the most sense in context. See 'flatulence.
fever
Use 'high temperature' instead of 'fever' but use 'fever' when writing specifically about fever or different types of fever, such as scarlet fever.
fractions
See the guidance on fractions and percentages in the 'Numbers, measurements, dates and time' page.
freephone
Not 'free phone'.
flatulence
Use 'farting' instead of 'flatulence'. Only use 'flatulence' when needed for clinical content about 'flatulence'. See 'farting'.
flu
Not 'influenza' or 'the flu'. If you do have symptoms, they will be 'flu-like symptoms', not 'like flu symptoms'.
haemorrhage
Use 'a very heavy bleed' instead of 'haemorrhage'.
If you need to use the word "haemorrhage", for example, in the name of a condition like a subarachnoid haemorrhage, explain what it is.
healthcare
One word.
health professionals, healthcare professionals
People who work in identifying, preventing or treating illness or disability. Avoid where possible and instead use a term that describes what the people do, for example 'GPs' or 'nurses'.
the HSE
Refer to the Health Service Executive as ‘the HSE’. For example ‘you can apply for a job at the HSE’.
HSE.ie
This is the name of the HSE website. For example ‘Find out how to get a medical card on HSE.ie’.
HSELive
Not HSE Live.
immunisation
Only use 'immunisation' for 'HSE immunisation programme' or 'National Immunisation Office'.
Use 'vaccination' otherwise.
imperial measurements
See the guidance on metric and imperial measurements in the 'Numbers, measurements, dates and time' page.
incurable
Avoid. Use 'cannot be cured'.
inpatient
One word.
interaction
For medicines, use ‘it does not mix with’.
life-threatening
Hyphenated.
medication
Use 'medicine'.
medicines
Generally, use the generic (scientific name) first followed by the brand name with an initial cap and in brackets, for example, atorvastatin (Lipitor).
Some medicines are better-known by their brand names than their generic names. In that case, use the generic name in brackets – for example, Viagra (sildenafil). Once medicines have lost their patent protection, there may be rival branded generics that have a brand name and ordinary generics that use just the generic name. Some might have several brand names. For example, the asthma drug salbutamol has Airomir, Asmasal and Ventolin brand names as well as the generic name. In cases such as this give the best-known brand name (tested using keyword research), but indicate there are several – salbutamol (brand names include Ventolin).
Some medicines have no brand names in use. Examples include warfarin and hydrocortisone.
menopause
Use 'the menopause' except for page titles.
methadone
Lower case.
nausea
Use 'feeling sick' not 'nausea'.
normally
Use 'usually'.
occur
Avoid. Try other words, like 'happen', or reword the sentence. For example, instead of 'Symptoms only occur in children under the age of 2', use 'Only children under the age of 2 get symptoms'.
oral
Use 'mouth'. For example, 'mouth cancer' rather than 'oral cancer'. If referring to medicines, use 'by mouth' or 'that you swallow'.
oral contraceptives
Use 'contraceptive pills'.
out-of-hours
If before the noun, use 'out-of-hours' service. If not before a noun, 'you can access this service out of hours'.
outpatient
One word
over-the-counter medicines
Use hyphens.
overtreatment
Not 'over-treatment'.
papillomavirus
Not 'papilloma virus'.
passing wind
See 'fart'.
patients
See 'people who use the HSE'
pee
Use 'pee' and 'urine'. Do not use 'wee'. Use 'pee' for the verb, not 'urinate' or 'pass urine'.
penis
Not 'genitals'.
persist
Use 'carry on' or 'keep going'.
people who use the HSE (see patients, service users)
There is no single term for people who use the HSE. What you call them depends on which part of the HSE they are using. Normally on HSE.ie you address people directly as ‘you’. If you ever need to refer to people indirectly, be as specific as possible: employees, HSE.ie users, older people applying for medical cards.
percentages
See the guidance on fractions and percentages in the 'Numbers, measurements, dates and time' page.
poo
Not 'bowel movement', 'faeces', 'poop' or 'stool sample'. You can add 'stool sample' in brackets after 'bottom', for example 'a sample of poo (stool sample)'.
practice
'Practice' is the noun, as in 'GP practice'. 'Practise' is a verb, for example, 'practise pelvic floor exercises'.
prediabetes
Not 'pre-diabetes'.
public health nurse (PHN)
'public health nurse (PHN)' and 'PHN' after that.
radiographer or radiologist
Radiographers take X-rays. Radiologists read them.
rectum
See 'bottom'.
rollout
Use one word, not 'roll-out' or 'roll out.' For example, 'We are in the first phase of the COVID-19 vaccine rollout.'
seek
Use 'get help'.
service user
Lower case. We prefer the term 'people who use our services' or 'people who use the HSE'. See 'people who use the HSE'.
spina bifida
Lower case. See also 'hydrocephalus'.
substance misuse
Not 'substance abuse'.
suicide
'Died by suicide', not 'committed suicide'.
symphysiotomy
Lower case.
talk
Use 'talk to your GP' not 'speak to your GP' or 'visit your GP'.
Traveller
Upper case when referring to a member of the Travelling Community.
treating
‘For treating’ not ‘in treating’.
For example, antiviral medicines are used 'for treating Cytomegalovirus (CMV)'.
urine
See 'pee'.
vagina
'Vagina' not 'genitals'.
wellbeing
One word.
whether or if
Use ‘if’ unless using ‘whether or not’ (conditional).
The GP did not know if the patient would arrive on Friday.
Call the GP whether or not you are going to arrive on Friday.
webpage and website
One word, for example read more on this 'webpage' on this 'website'. Avoid using 'webpage'.
x-ray
Do not capitalise unless referring to a specific department.