Complaints Officers: HSE Mid West

University Hospital Limerick

Medicine Directorate          
Name Title Address Area Phone Email
Edel Lyons Business Manager University Hospital Limerick, St Neesan's Road, Dooradoyle, Limerick V94 F858 Cardiology Unit   Edel.lyons@hse.ie
Bridget Kelly Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Medical wards & services   Bridget.kelly3@hse.ie
Anne Enright Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Gastroenterology, Renal and Rheumatology   anne.enright@hse.ie
Cancer Services Directorate          
Name Title Address Area Phone Email
Valerie Madigan Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Cancer services 061 485241 valerie.madigan@hse.ie
Susan Collins Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Cancer services 061 485241 Susanm.collins@hse.ie
Peri-op Directorate          
Name Title Address Area Phone Email
Maria Fogarty Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 All surgical areas 061 585841 Maria.fogarty@hse.ie
Sinead Fahy Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 All surgical areas 061 585841 sinead.fahy@hse.ie
Deborah O’Brien Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 ENT 061 585841 deborah.obrien3@hse.ie
Diagnostics Directorate          
Name Title Address Area Phone Email
Janice Cahill Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858   061 588325 janice.cahill@hse.ie
Mary Shanahan Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858   061 482300 marym.shanahan@hse.ie
Operational Services Directorate          
Name Title Address Area Phone Email
Denise Kiely Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Car Parks, Coffee shops, Security 061 585677 denise.kiely@hse.ie
Scheduled Care Directorate           
Name Title Address Area Phone  Email
Niamh O’Halloran Grade IV University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858  Scheduled Care   Niamh.OHalloran3@hse.ie
Urgent and Emergency Care           
Name Title Address Area Phone  Email
Bertha Lawlee Business Manager University Hospital Limerick, St Nessan's Road, Dooradoyle, Limerick V94 F858 Medical wards & services   bertha.lawlee@hse.ie

University Maternity Hospital Limerick

Name Title Address Phone Email
Liz McInerney Business Manager University Maternity Hospital Limerick, Ennis Road, Limerick City, Limerick, V94 C566 061 483142

Liz.mcinerney@hse.ie

Eileen Ronan Director of Midwifery University Maternity Hospital Limerick, Ennis Road, Limerick, V94 C566 061 483126

Eileen.ronan@hse.ie

St. John's Hospital

Name Title Address Phone Email
Noreen Kennedy Quality & PatientSafety Manager

St. John's Hospital, John's Square,Limerick, V94H272

061 462110 Noreen.kennedy@stjohnshospital.ie
Eileen Hayes  

St. John's Hospital, John's Square,Limerick, V94H272

061 462110 eileen.hayes@st.johnshospital.ie

Croom Orthopaedic Hospital

Name Title Address Phone Email
Eleanor Mann Business Manager Croom Orthopaedic Hospital, Corrabul, Croom, Limerick V35 F434 061 485428 Eleanor.Mann@hse.ie
Alan O’Gorman Director of Nursing Croom Orthopaedic Hospital, Corrabul, Croom, Limerick V35 F434 061 485406 Alan.OGorman@hse.ie

Ennis Hospital

Name Title Address Phone Email
Ms. Lorraine Tuohy Business Manager Ennis Hospital Gort Road, Lifford, Ennis, Clare, V95 HN29

065 6863150

087 3865156

lorraine.tuohy@hse.ie
Joseph Cassidy Assistant Director of Nursing Ennis Hospital Gort Road, Lifford, Ennis, Clare, V95 HN29 065 6863320 Joseph.cassidy@hse.ie

Nenagh Hospital

Name Title Address Phone Email
Cathrina Ryan Operational Director of Nursing Nenagh Hospital Nenagh South, Nenagh, Tipperary, E45 PT86 087 9193377 Cathrina.ryan@hse.ie
Elaine Ryan Business Manager Nenagh Hospital Nenagh South, Nenagh, Tipperary, E45 PT86   elaine.ryanr@hse.ie

List is valid as of 25.08.2025 and will next be reviewed on 25.08.2026