Complaints Officers: Galway

Complaints Officers in Community Healthcare West Galway

Primary Care Complaints Officers
Name Title Address Phone Email
Dr Gillian Chambers Acting Principal Medical Officer County Clinic, Castlebar, Co. Mayo 094 9042023 gillian.chambers@hse.ie
Sean Cloonan Superintendent Registrar 25 Newcastle Road, Galway H91 RW28  091 546145 sean.cloonan@hse.ie
Catherine Flynn  ECC Network Manager, Network5 25 Newcastle Road, Galway H92 RW38 086 8202279 catherine.flynn@hse.ie
Olwyn Hanley  Physio Manager Shantalla Health Centre, 25 Newcastle Road, Galway, H91 RW28 091 546021 Olwyn.Hanley@hse.ie
Joe O’Connor Principal Dental Surgeon Shantalla Health Centre, 25 Newcastle Road, Galway, H91 RW28 091 546028/546429 joseph.oconnor@hse.ie 
David Waterson  Regional Podiatry Manager Unit 3, Merlin Park University Hospital, Galway  091 731480 david.watterson@hse.ie
Clare Gormley Principal Psychologist Merlin Park University Hospital, Galway 091 775657  clare.gormley@hse.ie  
Richard Broderick Primary Care Administrator Merlin Park University Hospital, Galway  091 775673  richard.broderick@hse.ie
Siobhan Woods Primary Care Development Officer Health Centre, Ballinasloe, Co. Galway 090 9646200 siobhan.woods@hse.ie
Mary O'Halloran

General Manager, Galway

 25 Newcastle Road, Galway H91 RW28 091 546356 mary.ohalloran6@hse.ie
Thelma Birrane Traveller Health Co-ordinator Pontoon House, Sacred Heart Hospital, Pontoon Road, Castlebar,
Co. Mayo, F23 XV39		 094 9049223 thelma.birrane@hse.ie
Michael Keady  Social Inclusion Co-ordinator Finance Block, 
Merlin Park Hospital Campus, Galway, H91 N973		 087 8303873 michael.keady@hse.ie
Deirdre Wallace  Section Officer, Primary Care Services 25 Newcastle Road, Galway H91 RW28 091 546172 deirdre.wallace@hse.ie
Declan Costello Public Analyst Laboratory Manager Public Analyst's Laboratory, Seamus Quirke Road,
University College Hospital Galway		 091 581122 declan.costello@hse.ie
Alma Collins Speech & Language Therapy Manager Shantalla  Health Centre, Shantalla, Galway 091 546023 Alma.Collins@hse.ie

Helen Martin

 Director of Public Health Nursing PHN Dept. 25 Newcastle Road, Galway 091 546338 Helen.Martin@hse.ie

Helen LaBranche

 ECC Network 8 Manager Ballinasloe Health Centre, Brackernagh, Ballinasloe, Co.Galway, 
H53 R658		  09096 46200  Helen.Labranche@hse.ie

Sarah Quilter Lee

 OT Manager, Galway  Occupational Therapy Dept. Unit 10, Merlin Park Hospital, Galway  091 775323 Sarah.Quilter@hse.ie 

Connie O’Connell

 ECC Network 6 Manager Unit 17 Briarhill, Briarhill Business Park, Galway, H91 N4X8  091 732032  Connie.OConnell1@hse.ie

Trish Stephens

 ECC Network 4 Manager St Francis PCC, Upper Newcastle road, Galway, H91 K6C1 091 861100  Trish.Stephens@hse.ie

Anne Kennedy

 ECC Network 7 Manager Tuam PCCC, Sean Purcell Road, Tuam, Co.Galway, H54 DT61 093 37873  Anne.Kennedy10@hse.ie

Denise Dunne

 Operational Lead, Integrated Care Chronic Disease Galway City Ambulatory Hub, Unit 7, Racecourse Business Park, Ballybrit, Galway, H91 NP73 091 482100/101  Denise.Dunne5@hse.ie
Health & Wellbeing Division Complaints Officers
Laurence Gaughan   Project Manager, Health & Wellbeing Community Healthcare West, St. Mary's Headquarters, Castlebar, Co. Mayo, F23 HP58 094 9042509 laurence.gaughan@hse.ie
Caroline Folan   Health Promotion & Improvement 2nd Floor, Block A, Merlin Park Hospital, Galway, H91 N973 091 737262 caroline.folan@hse.ie
Mental Health Services Complaints Officers
John Canny CAMHS Business Manager 2-3 Sherwood House, Sherwood Avenue, Galway 087 6825952 CAMHSBusiness.ManagerCHW@hse.ie
Eamon Hannan Business Manager Government Buildings, Convent Road, Roscommon 090 9624207 eamon.hannan@hse.ie
Michelle Spellman Business Manager  Galway Roscommon Mental Health Services, Community Healthcare West, Administration Building, Block B, Merlin Park, Galway, H91 N973. 087 7178658 michelle.spellman@hse.ie
Lorraine Hogan Clinical Nurse Manager II, PC/AMS Administration Building, Galway Roscommon Mental Health, St Brigids Campus, Ballinasloe, Galway 086 8595650  Lorraine.hogan1@hse.ie
Disability Services Complaints Officers
Mary O Donnell Disability Day Services Manager 25 Newcastle Rd, Galway 091 546161

maryodonnell5@hse.ie
Teesh Walsh, CDNM Children’s Disability Network Manager St Brendan’s Campus, Lake Road, Loughrea, Co.Galway 087 0472424

Teesh.Walsh@hse.ie
Ursula Collis, DSM Galway Disability Services Manager Internal Audit Building, Merlin Park Hospital, Galway (091) 775290 Ursula.Collis@hse.ie
Jeannie Gannon, CDNM Children’s Disability Network Manager Old National School, Spiddal, Co.Galway 087 3424536 Jeannie.Gannon@hse.ie
Noel Burke, CDNM Children’s Disability Network Manager Toghermore House, Tuam, Co.Galway 087 3668358 Noel.Burke4@hse.ie
Older Persons Services Complaints Officers

This information is valid at 7th February 2023 and will next be updated on 30th June 2023

Mary Joyse Person in Charge Merlin Park CNU, Merlin Park, Galway 091 775568 mary.joyse@hse.ie
Geraldine Devine Person in Charge Ballinasloe CNU, Creagh, Ballinasloe, Co. Galway 09096 30109 geraldine.devine@hse.ie
Fiona Fahy Person in Charge Ballinasloe CNU, Creagh, Ballinasloe, Co. Galway 09096 30109 fiona.fahy@hse.ie
Sandhya Joy Person in Charge St. Anne's CNU, Clifden, Co. Galway 091 21189 sandhya.joy@hse.ie
Theresa Powell Person in Charge Aras Ronan, Kilronan, Inismor, Aran Islands, Co. Galway 099 61046 theresa.powell@hse.ie
Caroline Fahy Person in Charge Aras Mhuire CNU, Tuam, Co. Galway 093 24655 Caroline.Fahy3@hse.ie
Sini Varghese Person in Charge Clifden District Hospital, Clifden, Co. Galway 095 21301 siny.varghese@hse.ie
Cepta Smyth Homecare Support Manager Community Healthcare West, 25 Newcastle Road, Galway 091 546062 cepta.smyth@hse.ie
Bernadette Ni Shuilleabhain Director of Nursing Aras Mhic Dara CNU, Carraroe, Co Galway 091 595204 bernadette.nishuilleabhain@hse.ie
Jarlath Keady ICPOP Lead East Galway/Roscommon Old Health Centre, Vicar St., Tuam 087 184 2944 david.keady@hse.ie
James Geoghegan ICPOP Lead Galway East City & County Unit 7, Racecourse Business Pk., Ballybrit Industrial Est, Galway. H91 NP73 087 456 5276 james.geoghegan@hse.ie
Fiona McCleane ICPOP Lead Galway West City & County Crospon Bldg Unit 7, IDA Business Pk., Dangan, Galway. H91 P2DK 086 174 0433 Fiona.McCleane@hse.ie
Safeguarding & Protection Services Complaints Officers
Freda Quinlan SW Team Leader SG&P La Nua, Ballybane Neighbourhood VillageCastlepark Road, Ballybane, Galway 087 7953038 freda.quinlan@hse.ie

This information is valid at 8th February 2023 and will next be updated on 30th June 2023