Cork/Kerry Community Healthcare Complaint Information
In keeping with the Your Service Your Say Complaint Policy - Cork/Kerry Community Healthcare is committed to the timely and effective management of complaints and feedback about the services it provides.
Information on the various ways a complaint can be made is available at: https://www.hse.ie/eng/services/yourhealthservice/feedback/complaint/making-a-comment,-compliment-or-complaint.html
Complaints, compliments and feedback can be emailed to yoursay@hse.ie from where it will be directed to the relevant area of service for action as may be required under Your Service Your Say procedures.
A complaint is defined under the legislation as any action that “does not accord with fair and sound administrative practice and, that adversely affects the service user.” Any such complaints may be assigned to a Complaint Officer with delegated authority to investigate the matter under the Your Service Your Say Policy and related legislation as listed below.
Listed below are officers delegated with authority to act on complaints and reviews. While this list is updated annually appointments may be subject to change according to operational requirements and therefore current information for contact is available on request from complaints.ckch@hse.ie
Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Clicking on the ‘Make a Complaint’ link at www.ombudsman.ie
Writing: to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773
Calling: the Ombudsman on 01 639 5600 if you have any queries.
Complaint Officers Cork/Kerry Community Healthcare
Complaints, compliments or feedback can also be submitted to complaints.ckch@hse.ie and may be referred for further action by a Complaint Officer if required under the procedures.
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Alison Ryan
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Joe Kirby
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Bernie Buckley
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Anna Palmer
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Judith Purkiss
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Breda Delves
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Dr. Anne Hill
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Julieann Lane
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Brian O’Connor
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Anne P. Horgan
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Kate Gibney
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Fiona Collins
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Annette Collins
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Liz Foley
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Catherine Quinlan
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Anne Tangney
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Liz O' Sullivan
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Clare Barrett
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Breda O'Donovan
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Mairead Harrington
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Claire O'Donovan
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Charlotte Sullivan
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Mary Murnane
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Claire O'Mahony
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Claire O'Donovan
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Mari O'Connell
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Deirdre Feehely
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Claire McCarthy
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Mari O'Donovan
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Deirdre Quaid
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Claire McSweeney
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Martina Corkery
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Eimear Falvey
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Colette McSweeney
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Matthias VanDamme
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Eileen McAuliffe
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David Hegarty
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Mary O' Dwyer
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Finola Cronin
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Deirdre Cullen
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Mary-Ellen O' Mahony
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Fiona Mohally
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Deirdre Madden
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Michael O'Riordan
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Garrett Cody
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Deirdre O'Reilly
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Michelle Kiely
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Geraldine Murphy
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Donal O'Callaghan
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Miriam O'Sullivan
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Jacqueline Brick
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Dr. Angela A. O' Leary
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Niamh Lordan
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Jasmine Augustine
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Dr. Emer Gallagher
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Niamh Phillips
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Joan Browne
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Dr. Marie Cooke
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Nicola Brett
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John O’Mahoney
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Dr. Mary Thornhill
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Norah Heffernan
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Ken Anthony
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Dr. Michael A. Thornton
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Patricia Morrisroe
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Kerry Burchilll
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Dr. Michael O' Sullivan
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Rachel Hennessy
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Kirsi Salo
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Dr. Patrick Quinn
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Sarika Kaushik
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Mairead Walsh
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Dr. Sarah Duggan
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Sorcha Ni Chrualaoich
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Maria Moran
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Dr. Sheila Creedon
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Sharon Condon
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Mary Nolan
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Dr. Teresa McSweeney
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Sheila Curtin
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Maureen O'Neill
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Elaine Howlin
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Siobhan Duggan
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Michelle Kiely
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Eileen P. Cronin
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Susanne O'Sullivan
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Noirin Donnelly
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Elmar Cronin
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Yvonne O' Brien
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Nuala O'Reilly
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Emer Shanley
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Sheelagh Broderick
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Patrice O'Neill
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Fiona Forde
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Sharon Parkinson
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Patrick McEvoy
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Freda Horan
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Cora Hayes
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PJ Cooke
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Gerry Casey
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Kathleen O' Mahony
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Patricia McEnery-Noonan
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Helen Sweeney
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Fiona Mohally
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Roisin Walsh
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Hilary Scanlan
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Denis McSweeney
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Rosemary T.Murphy
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Imelda Cunning
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Mary Lyne O'Toole
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Sarah Egan
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Ina McGrath
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Therese Ahern
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Susan Wall
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Jennifer O'Neill
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Barbara Ryan
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Teresa Galvin
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Joanna McCarthy
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Ber O'Leary
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Marie McMahon
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Veronica Houlihan
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