Community Healthcare Organisations Review Officers

Community Healthcare Services are the broad range of services that are provided outside of the acute hospital system and includes Primary Care, Social Care, Mental Health and Health & Wellbeing Services.

  • Community Healthcare Cavan, Donegal, Leitrim, Monaghan and Sligo
    Reviewers:
    • Philip Judge
    • Bernadette McManus
    • Emma Ball
    • Anthony Wadd
    • Denise Curran
    • Colin McCann

      Consumer Services Office Email: consumerservicesoffice.cho1@hse.ie
      The information above is valid as of the 23/08/2023 and will be next reviewed/updated on the 30/01/2024
  • Community Healthcare West
    Reviewers:
    • Seamus Beirne, Primary Care
    • Michelle Egan, Primary Care
    • Mary O'Halloran, Primary Care (Galway)
    • Paula Whyte, Mental Health / Primary Care (Mayo)
    • Eamon Hannan, Mental Health
    • Paula Whyte, Mental Health / Primary Care (Mayo)
    • John Canny, Mental Health
    • Gerard McCormack, Older People Services
    • Miriam McGuinness, Older People Services
    • Siobhan O’Sullivan, Older People Services
    • Damien Woods, Older People Services
    • Pat McHale, Finance
    • Dermot Dawson, Finance
    • Niall Beatty, Chief Officer's Office
    • Emma Naughton, Quality & Patient Safety
    • Adrienne Lynam, Health Promotion & Improvement
    • Patricia Dever, Covid Services
    • Alma Joyce, Disability Social Care
    • Pauline Levins, Safeguarding & Protection Team
    • Padraic Carolan, Disability Social Care
    • Mary Owens, Disability Social Care.
      The information above is valid as of the 01/08/2023 and will be next reviewed/updated on the 01/01/2024.

Mid West Community Healthcare

  • Anna Marie Nagle
  • Rose Anslow
  • Lorna O'Neill
  • Seamus Dilleen
  • Fearghal Gray
  • Carmel McLaughlin
  • Patricia O'Rourke
  • Marie O'Flynn
  • Ellen Rush
  • Sheila Ryan
  • Mary O'Malley
  • Marie Gleeson

The information above is valid as at 14/09/2023 and will next be updated on 14/03/2024

  • Cork Kerry Community Healthcare
    Reviewers:
    • Annette Logan
    • Aileen O'Neill
    • David Lane
    • Denise McShane
    • Gabrielle O'Keeffe
    • Jackie Daly
    • Jennie Synott
    • Kathleen O'Mahony
    • Lorraine Egan
    • Mairead Harrington
    • Mari O’Donovan
    • Mary G.O'Mahony
    • Michael Moriarty
    • Miriam Tobin
    • Angela O’Neill
    • Patricia O'Neill
    • Susanne O'Sullivan

The information above is valid as of 02/02/2024 and will be next reviewed/updated on 02/08/2024

  • South East Community Healthcare

    To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Anne Canty, Complaints Manger SECH at ann.canty@hse.ie.

  • HSE Community Healthcare East

    Reviewers:

    • Patricia McEvoy
    • Susan Moy
    • Kevin Madigan
    • John O’Donovan
    • Aisling Heffernan
    • Siobhan Young
    When seeking a review of your complaint please contact the complaints manager at the following email address:
    Ann.Roche1@hse.ie
    List valid 12.09.2023. Next updated 12.03.2024.
  • Dublin South, Kildare and West Wicklow Community Healthcare

    Reviewers:

    • Candice Whitfield
    • John Cullen
    • Mary McGrath
    • Eileen Burke
    • Kevin Brady
    • Sinead Reynolds
    • Ger Peelo
    • Karen Heavey
    The information above is valid as of 23/08/2023 and will be next reviewed or updated on 23/02/2024.
    Any queries in relation to the above information please contact Sarah Walshe, Complaints Manager, DSKWW Community Healthcare. Email: cho7.complaints@hse.ie
  • Community Health Care Midlands, Louth, Meath.

    Reviewers:

    • Wanetta Duff
    • Donal Fitzsimons
    • Emma Gonoud
    • Breege Donoghue
    • Martina Lennon
    • Claire Donnelly
    • Grainne McGill
    • Martina Ralph
    • Margaret Kelleher
    • Mary Gorman
    • Mary O’Hare

    To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Carmel Lally, Consumer Services Manager, carmel.lally@hse.ie.

    The information above is valid as of the 15/01/2024 and will be next reviewed/updated on the 15/07/2024

  • CHO Dublin North City and County

If a service user is not satisfied with the outcome of a complaint they can seek a HSE internal review by contacting the Complaint Manager, Elaine McGuinness at Elaine.mcguinness5@hse.ie who will assign a Review Office.
Review Offices in CHO DNCC are:

  • AnneMarie Donohue - General Manager Mental Health
  • Vanessa Fitzgerald  - General Manager Primary Care, Dublin North Central
  • Michelle Forde - General Manager Primary Care, Dublin North West
  • Brian Kirwan -  General Manager Social Inclusion
  • Patrick Gargan -  General Manger Older Persons
  • Enda Doody -  General Manager Disabilities

Alternatively Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Clicking: on the ‘Make a Complaint’ link at ombudsman.ie
Writing: to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773
Calling: the Ombudsman on 01 639 5600 if you have any queries.

This information is valid at 31st January 2023 and will next be updated on 30th June 2023.