Review Officers for community services within the Integrated Healthcare Area of:
HSE Cavan/Monaghan
HSE Louth/Meath
- Wanetta Duff
- Donal Fitzsimons
- Emma Gonoud
- Breege Donoghue
- Martina Lennon
- Claire Donnelly
- Grainne McGill
- Martina Ralph
- Margaret Kelleher
- Mary Gorman
- Mary O’Hare
To request a review of the recommendations made in your complaint outcome under the YSYS Complaints Policy please contact Carmel Lally, Consumer Services Manager, carmel.lally@hse.ie.
The information above is valid as of the 26/07/2024 and will be next reviewed/updated on the 25/01/2025.
HSE Dublin North City and West
If a service user is not satisfied with the outcome of a complaint they can seek a HSE internal review by contacting the Complaint Manager, Elaine McGuinness at feedback.dncc@hse.ie who will assign a Review Officer.
Review Officers in DNCC are:
- AnneMarie Donohue - General Manager Mental Health
- Brian Kirwan - General Manager Social Inclusion
- Patrick Gargan - General Manger Older Persons
- Enda Doody - General Manager Disabilities
- Caroline Gourley - Director of Nursing
- Fiacra McGuirk - General Manager Vaccination Services and Orthodontics
- Reshma KakKattuchalil - Director of Nursing Older Person
- Catriona Manning - Director of Nursing Navan Rd
Alternatively Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Clicking: on the ‘Make a Complaint’ link at ombudsman.ie
Writing: to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773
Calling: the Ombudsman on 01 639 5600 if you have any queries.
This information is valid at 31/01/2025 and will be updated on 31/07/2025.
HSE Dublin North County
If a service user is not satisfied with the outcome of a complaint they can seek a HSE internal review by contacting the Complaint Manager, Elaine McGuinness at feedback.dncc@hse.ie who will assign a Review Officer.
Review Officers in DNCC are:
- AnneMarie Donohue - General Manager Mental Health
- Brian Kirwan - General Manager Social Inclusion
- Patrick Gargan - General Manger Older Persons
- Enda Doody - General Manager Disabilities
- Caroline Gourley - Director of Nursing
- Fiacra McGuirk - General Manager Vaccination Services and Orthodontics
- Reshma KakKattuchalil - Director of Nursing Older Person
- Catriona Manning - Director of Nursing Navan Rd
Alternatively Service Users are also entitled to refer a complaint directly to the Office of the Ombudsman. The Ombudsman is fair, independent, and free to use. The best way to contact the Ombudsman is by:
Clicking: on the ‘Make a Complaint’ link at ombudsman.ie
Writing: to Office of the Ombudsman, 6 Earlsfort Terrace, Dublin 2, D02 W773
Calling: the Ombudsman on 01 639 5600 if you have any queries.
This information is valid at 31/01/2025 and will be updated on 31/07/2025.
