As the National Clinical Director of the newly established Quality and Patient Safety Directorate (NQPSD), I welcome you to explore our interim webpages and learn more about the role of the NQPSD within the HSE. Following the corporate centre review of the HSE in 2021, members of the former National Quality Improvement and Quality Assurance and Verification teams have come together, with new colleagues, to form this new Directorate within the Office of the Chief Clinical Officer.
The work of the NQPSD is anchored in the HSE Patient Safety Strategy 2019-2024. The NQPSD works with you to embed a culture of patient safety improvement at every level of the health and social care services. The NQPSD teams look forward to collaborating and supporting you in delivering quality and patient safety service improvements.
Dr Orla Healy,
National Clinical Director, Quality and Patient Safety
The National Quality and Patient Safety Directorate (NQPSD) works in partnership with HSE operations, patient representatives and other internal and external partners to improve patient safety and the quality of care by:
- building quality and patient safety capacity and capability in practice
- using data to inform improvements
- developing and monitoring the incident management framework and open disclosure policy and guidance
- providing a platform for sharing and learning; reducing common causes of harm and enabling safe systems of care and sustainable improvements.
In line with the Patient Safety Strategy 2019-2024, the Directorate delivers on its purpose through the following teams:
Connect with us
Email address: NQPS@hse.ie
Telephone: (021) 4921501
Address: Dr Orla Healy, National Clinical Director, Quality and Patient Safety, Office of the Chief Clinical Officer, Health Service Executive, Room 101 Dr Steevens Hospital, Steevens Lane, Co Dublin, D08 W2A8