The COVID-19 pandemic has required the most urgent, critical and large-scale response the Health Service has ever had to provide by delivering a united response to the National imperative regarding COVID-19, creating a cross-Government and HSE solidarity driving our response. We are pleased to present this report which captures the twelve ways in which the National QI Team have supported the National response.
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Covid19 Response National Quality Improvement Team Role and Contribution (June 2020)
12 Ways in which we have supported the National response
1. Steering and leading the strategic and clinical response to COVID-19
2. Looking through the lens of QI to chart the genesis, design, delivery, education and scale-up of the contact management programme
3. Paying attention to the well-being of staff deployed to new and challenging roles
4. Involving the people who use health services in our response to COVID-19
5. Enabling effective COVID-19 decision making through rapid analysis showing data trends over time
6. Optimising people’s safety promoting the safe use of medicines during COVID-19
7. Maintaining the principles of Open Disclosure during the COVID-19 pandemic
8. Promoting a human rights based approach in our response to COVID-19
9. Using the principles of Schwartz Rounds to address the emotional impact of work in a pandemic
10. Connecting and sharing collective learning on COVID-19 across Q Community partner countries
11. Showing solidarity and supporting low-income countries in managing COVID-19
12. Sustaining National QI Team Business Continuity in the context of COVID-19
Quality Improvement – The Way to Tackle a Pandemic
In the midst of a crisis, it’s important to adopt scientific, robust clinical and management practices. But what makes these truly effective are human factors such as creativity and flexibility. The ability to listen to these human factors and incorporate them into the formal structures is at the heart of the HSE’s Quality Improvement (QI) approach to stemming the spread of the pandemic. Here is a summary of the background and applications of this QI approach (click here to read more)
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Connect with us: @NationalQI #QIreland Contact us: nationalqps@hse.ie
