HSE HIV and Sexual Health Helpline

How to contact us

Call our confidential Freephone Helpline on 1800 459 459 from Monday to Friday between 9.30am-5.30pm. Email us at any time on helpline@hse.ie. You can email to ask for a callback or opt to leave a voicemail to ask for a callback also.

What we do

We provide free confidential place where you can talk through your concerns about HIV and/or Sexual Health, get information on services and consider the options available to you to improve your situation.

How we can help you

We provide support, information, guidance and referral on anything to do with HIV and Sexual health. We are not a medical service and do not tell people what to do but will help you to consider the options open to you, with a particular focus on your needs in the situation.

You can also find more information on www.sexualwellbeing.ie.

Sample situations we can help with:

  • A person looking to find out how to access HIV/STIs testing
  • A person, new to Ireland, living with HIV. Looking to treatment services here.

Child Safeguarding Policy

This service operates in accordance with Child Safeguarding legislation and so if we have concerns in relation to the welfare of a child, we will share those with Tusla - The Child and Family Agency.