We are unable to respond to queries that do not come from healthcare professionals at this time due to workload.
Please read about vaccines on our website or speak to a trusted healthcare professional if you have questions about immunisation.
Healthcare professionals can send clinical queries to our dedicated mailbox
- Please do not include patient information when sending queries to the National Immunisation Office as your email will be deleted and you will need to resend it.
- This email address should not be used for emergency queries.
- Please allow up to 5 working days for a response.
Our mailbox is monitored between 9:00 am – 5:00 pm Monday to Friday (excluding public holidays).
This page was updated 1 January 2022