Monitoring system for the Interim Standards
The HSE, in partnership with the NDA and umbrella bodies, continues to develop an outcomes-focused monitoring system to support the implementation of New Directions. We’ve made significant progress in trialling and refining the monitoring approach.
Key Developments
Practice Development Visits – Winter 2024 In November and December 2024, six practice development monitoring visits were completed. These visits were designed to:
- Train assessors
- Test and refine monitoring materials
- Engage directly with people supported in day services
Feedback from service providers highlighted the professionalism and preparedness of the assessors, the value of spending quality time with people supported and suggestions for improvement.
New Role – Assessor with Lived Experience In a significant step forward, we are trialling the inclusion of assessors with lived experience of attending a day service. Beginning in April 2025, these assessors will join monitoring teams to assess outcomes and personal experiences of those attending day services.
The inclusion of this role is a critical part of ensuring the voices of people supported are central in evaluating services.
Monitoring Trial Plan – 2025/2026
We are undertaking a three-stage trial of the monitoring system throughout 2025 and into Spring 2026:
Ongoing Consultation
The National Disability Authority (NDA) and ACE communications will work together to continue to gather feedback from all stakeholders involved in the process to shape the development of the final system.
Read more about Outcomes-focused Monitoring System for the New Directions Interim Standards (PDF, size 137.7 KB, 6 pages)
Q1 2025 Monitoring Newsletter March (PDF, 494 KB, 2 pages)
Q1 2025 Monitoring Newsletter EASY to Read March (PDF, 1.01 MB, 4 pages)
Monitoring Update Spring 2025 (Video)
Monitoring System for the Interim Standards Newsletter November 2024 (PDF, size 625.5 KB, 3 pages)
Monitoring System for the Interim Standards Newsletter November 2024 - Easy To Read (PDF, size 747.3 KB, 5 pages)
The Interim Standards and Monitoring - Easy to Read Leaflet (PDF, size 358.9 KB, 4 pages)
Easy to Read Consultation Report on Day Services Monitoring (PDF, size 2.1 MB, 23 pages)
Day Service Monitoring Consultation Summary Report (PDF, size 510.2 KB, 14 pages)
What is Monitoring for Adult Day Services - Easy to Read (PDF, size 315 KB, 3 pages)
New Person-Centred Planning Resources (May 2024)
The core values of New Directions are Person-Centeredness, Community Inclusion, Active Citizenship and Quality. The HSE, people attending services and providers have worked together to develop accessible resources that will help everyone to understand what person-centred planning means for them. This includes information on person-centred planning, understanding what is important to the person, and how person-centred planning works for the person, family and friends, and staff working in HSE funded disability services.
Access resources on Person-Centred Planning
eLearning Module for Person-Centred Planning (May 2024)
This eLearning module is for all management and staff working in HSE funded Adult Disability Day Services. It provides staff with the skills to effectively develop person-centred planning with the person supported. It is also a resource for all HSE adult disability services. This eLearning module is available on HSEland.
eLearning Module for New Directions
This eLearning module is for all management and staff working in HSE funded Adult Disability Day Services. The eLearning Module for New Directions - Putting New Directions into Practice enables the learner to learn about the 12 supports and core values of New Directions, how to apply good practice in services and provide quality supports to people with disabilities.
