Making a Comment, Compliment or Complaint

Options available for contacting us with your feedback and complaints

In Person

Talk to any member of HSE staff, service manager or complaints officer

Online Form

Send your complaint securely through the online feedback form

By Email

Email yoursay@hse.ie with your feedback.

By Letter

Send a letter or fax to any HSE location. Staff can help you put your complaint in writing, if you require assistance.

By Feedback form

Complete a feedback form, available at most HSE Reception areas, and leave it in the identified areas provided by the local service you are using or visiting.  You may also give it to a member of staff or ask a staff member for an address.

The form is also available online in 24 languages

Phone

1800 424 555

01 642 4555 when calling from outside Ireland

Your call will be answered by a staff member from the National Complaints Governance and Learning Team.

Confidential Recipient for Vulnerable Persons

Contact our Confidential Recipient for Vulnerable Persons (any vulnerable person receiving residential care in a HSE or HSE funded facility), Gráinne Cunningham at grainne.cunningham@hse.ie

Advocacy Services

Contact an Advocacy Service