Building a Better Health Service

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Health Service Excellence Awards 2020

Health Service Excellence Awards 2020

The announcement of this year’s winners is slightly different because of COVID-19. Unfortunately, we can’t have an awards event for our winners but we can still acknowledge and celebrate their amazing achievement.

The category winners this year are:

Supporting a Healthy Community 

Winning project: The Gaming Group

Healthcare setting: Wexford Adult Mental Health Services  

Improving our Childrens’ Health 

Winning project: The Nurture Programme – Infant Health and Wellbeing

Healthcare setting: Universal Child Health Service – All healthcare service settings delivering universal, integrated services from antenatal to child’s 3rd birthday

Improving the Patient Experience 

Winning project: The CUMH Gynaecology Waiting List Initiative

Healthcare setting: Cork University Maternity Hospital         

Innovation in Services Delivery 

Winning project: North Tipperary Intensive Tenancy Sustainment Service

Healthcare setting: North Tipperary Community Mental Health Services

Championing Mental Health across our Health Services

Winning project: Individual Placement  and  Support (IPS) in the Mental Health Service

Healthcare setting: National Mental Health Service   

Excellence in Quality Care 

Winning project: Transformation of Clonskeagh Community Nursing Unit into a butterfly home - Adapting Social Care Model

Healthcare setting: Clonskeagh Community Nursing Unit    

Innovation in Integrated Digital Excellence 

Winning project: Digital platforms integrating Multimedia Advocacy to support Person-Centred Planning

Healthcare setting: Saint John of God Liffey Services

Exceeding Expectations - Outstanding Employee Award

Congratulations to joint winners, Christy Kelly, Physio Assistant in Physiotherapy Department, St James’ Hospital and  Mary O’Rourke, Senior Medical Social Worker, Oncology Dept, Children's Health Ireland at Crumlin.

Read more about each winning project, commended projects and shortlisted entries.

Entries are now closed for the Health Service Excellence Awards 2020 

Every day across the health service our staff do wonderful work in our primary care, acute and national service settings.  The Health Service Excellence Awards are an opportunity to showcase and celebrate this good work. We also, through the awards process and sharing our success stories, promote shared learning for other teams in the HSE.

This year we are looking for projects that are making a real and lasting difference to our health and social services. The projects could be: 

  • improving access for patients, or
  • delivering a higher quality of care to patients and to
  • promoting pride among staff about our services.

The Awards are open to all staff working in the public health system.

This includes any service provided directly to the public including

  • clinical services
  • primary care
  • social / family support
  • support services: to include catering, portering, security, clerical
  • management services: to include people management, processes, information technology or service management initiatives.

Closing date for applications is 24th January 2020.

Following this, projects will be shortlisted. We will contact each shortlisted project and they will be asked to present their project to a judging panel.

Award categories and submitting an application form

There are eight award categories in total.

You can enter more than one category. Please complete an application form for each category you wish to enter.

Project categories 

1. Supporting a Healthy Community - your project must demonstrate that real and positive influence on the health of a community of people you work with. 

2. Improving our Children's Health - show how the work of your project has led to an improvement in the health of children. 

3. Improving the Patient Experience - show how changes or initiatives that your project have introduced brought about improvements in patient experience of our service. 

4. Innovation in Services Delivery - show how innovative thinking has made an improvement in service delivery.

5. Championing Mental Health across our Health Services - show how your project improves or champions mental health nationally or within your region. 

6. Excellence in Quality Care - show how your project has succeeded in providing excellence in quality care to our patients and service users. 

7. Innovation in Integrated Digital Excellence - show how your project demonstrates the use of digital initiatives to improve integrated care. 

Individual category

8. Exceeding Expectations - Outstanding employee award for this award you can nominate an outstanding colleague. show how they continually go above and beyond to help, support or improve the lives of their colleagues and patients.

Key Dates

Closing date for applications: 24 January 2020

Shortlisted entries will be notified: March 2020

Excellence Awards Event: 23 April 2020

If you have any queries contact us at