Incident Management

Incident Management Framework:

HSE 2018 Incident Management Framework/Guidance/Patient & Staff Stories

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Incident Management Framework - Templates/Forms

Preliminary Assessment to Assist Review Decision Making 2019.docx (size 30.3 KB)

Template Request for an Indepentent Healthcare Record Review 2019.docx (size 22.5 KB)

Systems Analysis Review Report Word Version v 2.docx (size 660.2 KB)

Review Report Pseudoanonymisation Codes

Yorkshire Contributory Factors Framework (YCFF) Prompt List

Systems Analysis Review Report Checklist

Incident Management Framework - Audit Tool

IMF Audit Tool V1 - Patient Safety Incidents.xlsm (size 271.1 KB)

Top Tips - IMF Audit Tool V1.pdf (size 257.4 KB)

Review of Pressure Ulcer Incidents:

Pressure Ulcers - A Practical Guide for Review

Pressure Ulcer Review - Preliminary Assessment Form

Pressure Ulcer Review - Report Template

Review of Service User Falls Incidents:

Service User Falls - A Practical Guide for Review.

Service User Falls Review - Preliminary Assessment Form

Service User Falls Review - Report Template

After Action Review

Introducing-After-Action-Review-(AAR)-within-services 2019.docx (size 1.1 MB)

AAR Organisational Readiness Checklist 2019.docx (size 16 KB)

HSE IMF AAR Summary Report

AAR Overview - Briefing Presentation

System Analysis:

Systems-Analysis-Guidance-for-Services (2018)

Systems Analysis Review Report Word Version v 2.docx (size 660.2 KB)

Systems Analysis-Staff-Information-Leaflet


Additional Information to support application of the Incident Management Framework:

(Please click question to read answer)

Is consent of the service user/family required to undertake a review?

How can service users/families be involved in the review process?

What if a service user/family indicates that they do not want to be involved in the review process?

Who is an external expert and what is their role?

How do I access external subject matter expert advice?

Is there a requirement to have review reports legally reviewed?

How long should hard and soft copies of the review file be kept for ?

Application to the Forum for Post Graduate Training Bodies for nomination of an external expert support:

Procedure for Specialist Support from the Forum of the Irish Medical Post-Graduate Training Body (FPGTB) 2019.pdf (size 179.3 KB)

Request for Specialist Support for Reviews (FPGTB) Application Form 2019.docx (size 21.1 KB)

Look Back Review Process Guideline :

Lookback Review Guideline Final Dec 2015

HSE Incident Management Framework – Briefing Sessions

Senior Manager/QPS Advisor Presentation

Line Manager Presentation

Related Documents:

SRE Guidance January 2015 v1

SRE Summary list as of 26th January 2015   

National Incident Management System (NIMS)  

The National Incident Management System (NIMS) is a core enabling system to improve patient and service user safety with more than 110,000 incidents report annually. For further information please click here


NIMS Access and Control Guidance - V4 July 2019.pdf (size 561.7 KB)

HSE NIMS User Set Up Request Form (Incident Module) Version 4.docx (size 96.3 KB)

Please see below the National Incident Management System Reporting forms.  

NIRF-01-V11-Person.pdf (size 590.2 KB)

NIRF 02-V01Crash Collision.pdf (size 427.4 KB)

NIRF 03-V02 Property.pdf (size 487.5 KB)

NIRF 04 V08 Dangerous Occurrence HC NF.pdf (size 443.4 KB)

HCW COVID-19 Acquired NIRF.PDF (size 458.2 KB)

Should you require any assistance contact NIMS helpdesk at 01 2384240 or

Interactive NIRF Forms

Sample SOP NIMS Interactive Reporting

NIRF 01-V11 Person (Interactive).pdf (size 2.7 MB)

NIRF-02-V01 Crash Collision (Interactive).pdf (size 755.8 KB)

NIRF 04 V08 Dangerous Occurrence HC NF Interactive.pdf (size 568.6 KB)

HCW COVID-19 Acquired NIRF Interactive.pdf (size 564.4 KB)

National Incident Management System Training

The State Claims Agency provide report generation training on the National Incident Management System (NIMS). It is recommended that all users of NIMS avail of this training, which will provide them with the necessary skills to access information from the system and enable them to examine trends in incidents within their area.

Places are limited and will be allocated on a first come first served basis. To ensure that the right staff are targeted for the training, only those who are active users of the system may attend.

HSE staff wishing to attend can contact   Tel 01 6352619 and the State Claims Agency will notify attendees directly thereafter.