NiSRP Self Service Support

12.8.2020 Get Started Quick (Employees)

Get Started Quick - HSE Employees


Get Started Quick - HSE Managers

2020.09.08 Get Started Quick (HSE Retirees)

Get Started Quick - HSE Retirees

2020.09.08 Login to NiSRP Self Service

Login to My HSE Self Service

NiSRP Self Service Common Helpdesk Topics and Solutions

Helpdesk Topics

2020.09.08 Training Webinar icon

Staff Training Webinars

NiSRP button HSE Employee Apps

HSE Employee Apps

NiSRP button HSE Managers Apps

HSE Managers Apps

2020.09.08 HSE Retirees Apps

HSE Retirees Apps

If you have looked at the guidance on this page but still have issues using Self Service, please email the NiSRP Helpdesk at Please provide your name, SAP personnel number(or your PPS number if you do not know your personnel number), query and telephone number if you would like a call back from a helpdesk operator.

This helpdesk can only assist with issues relating to the NiSRP self-service system. All HR forms, verification of service requests, and changes to contract details, must be sent to National Personnel Records at

Any queries relating to your pay or the details on your payslips must be sent to your local payroll department.

Call 0818 300 296 to speak to one of our helpdesk staff. (Please note 0818 numbers will incur a regular landline cost, depending on your mobile or landline provider's rates a charge may apply. Most phone packages include this as free.) 

The NiSRP Self Service helpdesk is open Monday to Friday from 9am to 4.30pm and you will receive a response or call back within two working days.

Please note: The NiSRP Self Service helpdesk cannot change data for you on Self Service or on the SAP system. However, they can advise you what to do if you believe something is incorrect.