Webinars 2021

Warning: Some of our webinar recordings include case scenarios that may echo personal experiences for some viewers and therefore may be upsetting.

 

2021 Webinar presentations
Date Title and Slides Video

Webinar 1

03/02/2021

The Role of the National Advocacy Service (NAS) and Patient Advocacy Service (PAS) in the Management of Complaints and Open Disclosure

Presenters: David O’Duffy, National Advocacy Service & Lisa Walsh, Patient Advocacy Service

(1) PAS presentation for HSE National Open Disclosure Webinar 

(2) NAS presentation for HSE National Open Disclosure Webinar

 

Webinar 2

17/02/2021

Applying the Principles of Open Disclosure in a Service for Individuals with an Intellectual Disability

Presenters: Elaine Teague - Director of Quality Improvement and Safety Development, St. Michael's House & Feabhra Mullally - Risks and Incidents Manager, St Michaels House

 “Applying the Principles of Open Disclosure in a Service for Individuals with an Intellectual Disability"

 

Webinar 3

09/03/2021

Making Difficult Conversations Easier  

Presenters: Professor Eva Doherty, Associate Professor, Director of Human Factors in Patient Safety, RCSI

"Making Difficult Conversations Easier"

 

Webinar 4

30/03/2021

Implications for Open Disclosure in Mental Health Services

Presenters: Gary Watkins, Clinical Safety Manager, Saint John of God Community Services and Kevin Madigan, Programme Manager, Quality & Patient Safety, Saint John of God Community Services

Implications for Open Disclosure in Mental Health Services

 

Webinar 5

28/04/2021

A Culture of Safety

Presenters: Dr John Fitzsimons and Dr David Vaughan

A Culture of Safety by Dr John Fitzsimons and Just Culture by Dr David Vaughan 

 

 

Webinar 6

12/05/2021

Update on (i) Open Disclosure Legislation and (ii) the development of an Open Disclosure National Policy Framework

Presenters: National Patient Safety Office

Open Disclosure Legislation” and “Development of an Open Disclosure Policy Framework

 

Webinar 7

13/10/2021

“Making Difficult Conversations Easier (Part 2)”

Presenter: Professor Eva Doherty, Director of Human Factors in Patient Safety, RCSI University of Medicine and Health Sciences

"Making Difficult Conversations Easier Part 2

 

Webinar 8

20/10/2021

The Role of the Designated Person in Supporting Patients and their Families

Presenters: Catherine Hand and Josephine Griffin

The Role of the Designated Person in Supporting Patients and their Families

 

Webinar 9

17/11/2021

Open Disclosure in The Mental Health Setting

Presenter: Gary Watkins, Clinical Safety Manager, St John of God Community Services

Open Disclosure in The Mental Health Setting G Watkins SJOGCS

 

 

 

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