Warning: Some of our webinar recordings include case scenarios that may echo personal experiences for some viewers and therefore may be upsetting.
| Date |
Title and Slides |
Video |
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Webinar 1
03/02/2021
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The Role of the National Advocacy Service (NAS) and Patient Advocacy Service (PAS) in the Management of Complaints and Open Disclosure
Presenters: David O’Duffy, National Advocacy Service & Lisa Walsh, Patient Advocacy Service
(1) PAS presentation for HSE National Open Disclosure Webinar
(2) NAS presentation for HSE National Open Disclosure Webinar
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Webinar 2
17/02/2021
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Applying the Principles of Open Disclosure in a Service for Individuals with an Intellectual Disability
Presenters: Elaine Teague - Director of Quality Improvement and Safety Development, St. Michael's House & Feabhra Mullally - Risks and Incidents Manager, St Michaels House
“Applying the Principles of Open Disclosure in a Service for Individuals with an Intellectual Disability"
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Webinar 3
09/03/2021
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Making Difficult Conversations Easier
Presenters: Professor Eva Doherty, Associate Professor, Director of Human Factors in Patient Safety, RCSI
"Making Difficult Conversations Easier"
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Webinar 4
30/03/2021
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Implications for Open Disclosure in Mental Health Services
Presenters: Gary Watkins, Clinical Safety Manager, Saint John of God Community Services and Kevin Madigan, Programme Manager, Quality & Patient Safety, Saint John of God Community Services
Implications for Open Disclosure in Mental Health Services
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Webinar 5
28/04/2021
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A Culture of Safety
Presenters: Dr John Fitzsimons and Dr David Vaughan
A Culture of Safety by Dr John Fitzsimons and Just Culture by Dr David Vaughan
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Webinar 6
12/05/2021
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Update on (i) Open Disclosure Legislation and (ii) the development of an Open Disclosure National Policy Framework
Presenters: National Patient Safety Office
“Open Disclosure Legislation” and “Development of an Open Disclosure Policy Framework“
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Webinar 7
13/10/2021
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“Making Difficult Conversations Easier (Part 2)”
Presenter: Professor Eva Doherty, Director of Human Factors in Patient Safety, RCSI University of Medicine and Health Sciences
"Making Difficult Conversations Easier Part 2"
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Webinar 8
20/10/2021
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The Role of the Designated Person in Supporting Patients and their Families
Presenters: Catherine Hand and Josephine Griffin
“The Role of the Designated Person in Supporting Patients and their Families”
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Webinar 9
17/11/2021
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Open Disclosure in The Mental Health Setting
Presenter: Gary Watkins, Clinical Safety Manager, St John of God Community Services
“Open Disclosure in The Mental Health Setting G Watkins SJOGCS”
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