Strategic Approach 2020 – 2024

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By all, with all, for all: A Strategic approach to improving quality 2020 - 2024 (Please select to read)

  

Dr. Philip Crowley, National Director, Quality Improvement Team, introduces our Strategic approach, on 15th January 2020. To listen to the short video, please select image below.

 

Strategic Approach 2020-2024 from Ross HSE on Vimeo.

We are interested in and committed to partnering with people who work in and use our services to achieve measurably better and safer care in a targeted way.

To achieve our mission, we will work across all levels of our health and social care service to champion, partner, demonstrate and enable sustainable quality improvement. We are working through seven strategic programmes and five priority QI projects which are described in the plan.

Dr. Philip Crowley, National Director, Quality Improvement Team, introduces our Strategic approach, on 15th January 2020. To listen to the short video, please select image below.

Aims

Our aims for supporting improvement within our healthcare service:

  1. Partner with people who use and work in our health and social care services to achieve measurable and sustainable improvements in quality.
  2. Proactively enable a culture of person centredness within our health and social care services that continually improve quality of care, practice and experience.
  3. Promote learning and development through education, research and continual evaluation of improvement work.
  4. Make connections between those interested in and trained in QI.

Programmes

The National QI Team has 7 programmes of work to support front- line teams in improving quality:

  1. Sustainable QI Programme
  2. School of QI Programme
  3. QI Connections Programme
  4. Evidence for Improvement Programme
  5. Partnering with people who use health services programme
  6. Global Health Programme
  7. Clinical Directorate Programme

How to contact us

Dr. Philip Crowley
National Director, Quality Improvement
HSE, Room 1.51, Dr. Steevens, Dublin 8, D08 W2A8

Audrey McEntagart
P.A. to Dr. Philip Crowley
National Quality Improvement Team
HSE, Room 1.51, Dr. Steevens, Dublin 8, D08 W2A8
Tel: +353(0)1 6352038
Email: nationalqid@hse.ie