National Incident Management System (NIMS)

The National Incident Management System (NIMS) is an end to end incident management tool developed to improve patient and service user safety. The system also supports reviews into incidents, the monitoring of recommendations and records complaints, with more than 210,000 incidents reported annually.

NIMS Documentation

NIMS Access and Control Guidance - Revision Nov 2020.pdf (size 1.1 MB)

HSE NIMS User Set Up Request Form (Incident Module) Version 5.docx (size 88.8 KB)

Please see below the National Incident Management System Reporting forms.  

NIRF-01-V12-Person.pdf (size 1.1 MB)

NIRF 02-V01Crash Collision.pdf (size 427.4 KB)

NIRF 03-V02 Property.pdf (size 487.5 KB)

NIRF 04 V08 Dangerous Occurrence HC NF.pdf (size 443.4 KB)

NIRF 05 HCW COVID-19 Acquired V02 NIRF.pdf (size 370.9 KB)

Interactive NIRF Forms

Sample SOP NIMS Interactive Reporting

NIRF-01-V12-Person Interactive.pdf (size 3.2 MB)

NIRF-02-V01 Crash Collision (Interactive).pdf (size 755.8 KB)

NIRF 04 V08 Dangerous Occurrence HC NF Interactive.pdf (size 568.6 KB)

NIRF 05 HCW COVID-19 Acquired V02 NIRF Interactive.pdf (size 350.1 KB)

National Incident Management System Training

It is recommended that all users of the NIMS system avail of training. There are currently two modules available on the HSELand website:

  • NIMS Training for Incident Entry
  • NIMS Entering Incident Reviews

There is also a remote training course available for primary users of the NIMS system:

  • NIMS Reports, Views & Dashboard Training*

This advanced course is offered to users who require the necessary skills to access, review and identify trends for their area(s) of responsibility.

*Places for the NIMS Reports, Views and Dashboard training are limited and will be allocated on a first come first served basis. To ensure that the right staff are targeted for the training, only those who are active users of the system may attend.

HSE staff wishing to attend can contact nims@hse.ie and the State Claims Agency will notify attendees directly thereafter.

NIMS System wide KPIs and internal reporting

The National Incident Management System (NIMS) is the key platform for HSE and HSE-funded healthcare providers to report incidents on. Additionally, the NIMS system is the source of data in terms of incident management as a quality indicator and is also used to inform the National Service Plan KPIs. To help HSE and HSE-funded healthcare providers understand and to improve data quality we have written the Guide included below, which outlines how the data is pulled from NIMS at national level. It will allow services to apply the same methodology and ensure consistency when the data is pulled at local level for data validation and monitoring purposes.

 This Guide is a tool for services to allow them to understand and replicate at local level the procedures employed by the National Quality and Patient Safety Directorate (NQPSD) in calculating a range of reports relevant for NIMS assurance and data quality purposes, including but not limited to the three KPIs selected for inclusion in the 2022 HSE National Service Plan under Service wide indicators. This Guide only focuses on measurement from a data and technical perspective, use of measurements and improvement initiatives are outside the scope for this Guide.

Current version: Integrated Guide to NIMS reporting for data quality and assurance v15.2 (Word)

NIMS KPI Demonstration webinar (March 4th, 2022)

Please note data shown as part of the demonstration is fabricated and for demonstration purposes only

NIMS Electronic Point of Entry (ePOE) Incident Reporting

To date, HSE and HSE funded services across Ireland have relied on either a paper based reporting system or secondary software to capture incident data before manually inputting them onto NIMS.

NIMS has the functionality to perform as an end-to-end incident management tool that will allow services to manage incidents through the incident lifecycle on a single platform to improve the quality and safety of care provided.

The significant benefit of the national platform is that there is the opportunity for wider system learning. What might seem like a once off event within your service might be happening on a wider scale. Electronic point of entry reporting is where frontline staff enter incidents directly onto the National Incident Management System eliminating the need for paper reporting.

For more information: NIMS Electronic Point of Entry (ePOE) Incident Reporting Infographic (PDF*)

*The infographic contains additional links including a quick guide for local implementation and sample templates.

Contact us

Should you require any assistance contact NIMS helpdesk at nims@hse.ie