Information Technology


Mission Statement:

To facilitate & support ICT systems which align with the Business processes of the hospital. To support all users who use these systems as part of their role in the organisation.



  • Provide Information Systems to assist staff in their role in both clinical and non-clinical areas.
  • Maintain and expand the network, to allow information from all data systems in the hospital to be access as authorised.
  • Maintain Performance on Servers through routine housekeeping procedures
  • Perform Backup and recovery procedures
  • Comply with Data Protection ensuring data integrity through security measures.
  • Develop and implement policies and procedures for accessing systems.
  • Provide Routine and ad hoc reporting as required.
  • Train staff in the use of Clinical  and non clinical applications.
  • To provide quality support to staff through a help desk facility.
  • Repairs to hardware at local level where possible or through maintenance contracts in place with outside vendors.
  • Provide preventative maintenance for Hardware / software through regular updates
  • Procure ICT equipment in line with Public Procurement Procedures and as budget is available.
  • Advise Department Managers on ICT systems  to facilitate business process improvements in service.
  • Project Manage the introduction of new systems, in line with agreed project Methodology



You can contact the National Service Desk on 0818 300 300; from 9:00 to 17:00hrs Monday to Friday.